New 
Service Experience Specialist
 TEKsystems | |
$17.50 / hr
| |
life insurance, sick time, 401(k), retirement plan
| |
 United States, Iowa, Fairfield | |
 Feb 22, 2025 | |
|
*Description*
* Support financial professionals and clients by providing service related to incoming paperwork, account information and distributions * Communicate operational and financial industry policies and procedures * Research issues and resolve inquiries in a timely matter * Develop understanding of the policies and procedures to execute them in daily work * Adapt and adhere to policies and core values * Collaborate with internal associates to improve procedures and templates to streamline processes * Organize document coordination utilizing departmental database software including documents scanned in by the mailroom or submitted via web capture by the client *Skills* Customer service, Call center, processing, Customer service call center, Technical support, Support, Customer support *Additional Skills & Qualifications* Ability to communicate effectively with public and co-workers in a professional and courteous manner. Ability to express ideas clearly both in written and oral communications. Ability to self-motivate and work independently. Ability to organize and manage multiple priorities (time management). Ability to work well under pressure. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization *Pay and Benefits* The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Fairfield,IA. *Application Deadline* This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |