Quality Specialist

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we've positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers' unique needs - including the choice to procure furniture according to what fits their ordering and fulfillment process. That's why we say we offer far more than furniture. We're Furnishing Knowledge.

Quality Specialist

Location: Manitowoc, WI
Work Environment: Office/Manufacturing
Schedule: Monday - Friday

Position Overview:
Join our dynamic team as a Quality Specialist at KI! In this role, you will establish the direction, development, and administration of our Quality Management System, focusing on creating an environment of continual improvement through data analysis. You will manage ISO 9001 compliance, coordinate external and internal audits, hold management review meetings, and ensure all quality documentation is up to date.

Essential Functions:

• Maintain ISO Documents and Data Control process (Quality Manual & Quality Procedures).
• Analyze COQ/MDQ data and maintain COQ databases and reports.
• Work with managers to understand COQ data and identify COQ improvement projects for their areas.
• Track non-conformance trends.
• Identify significant COQ incidents and initiate necessary actions.
• Maintain CAR database and oversee corrective actions and opportunity process.
• Work with internal and external customers to resolve field install or quality issues.
• Prepare and follow-up for all scheduled audits, both internal and external.
• Lead Document Control Team and maintain records and reports.
• Coordinate and continuously review the effectiveness of the new employee and manager ISO/Quality training program.
• Assist with preventative maintenance and calibration systems as applicable.
• Manage first piece inspection and fabric testing process.

Requirements:

• Associates Degree in Quality or related field required.

Benefits:

• Vacation, Sick Time, Paid Holidays
• 401k
• Medical, Dental, Vision
• Employee Stock Ownership Plan (ESOP)

Why Join Us?
At KI, we are committed to quality in everything we do. Our culture of continuous improvement, development, and growth ensures that you will have the opportunity to thrive and make a significant impact. If you are passionate about quality and looking for a role where you can grow and develop, this is the perfect opportunity for you.

Ready to Apply?
Click apply to start your journey with us, and we will be in touch!

KI is an Equal Opportunity Employer.