Medical Office Clerk

Spectrum Healthcare Resources is excited to announce a potential opportunity for a Medical Office Clerk to join our team in providing outstanding administrative support at the Intrepid Spirit Center at Naval Hospital Camp Pendleton, CA.

Job Requirements:

High School Diploma or General Educational Development (GED) equivalency.
• Minimum of six (6) months of experience in an office setting.
• Ability to type a minimum of 50 words per minute (WPM).
• Knowledge of general medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills, including receptionist duties and answering telephones.
• Familiarity with medical terminology is preferred.
• Proficiency in military health care systems, including AHLTA, CHCS, and/or MHS GENESIS.
• Understanding of the Military Filing System, including sponsor social security-based organization and medical record tracking procedures.

Job Responsibilities:

• Patient Interaction: Greet patients and visitors, answer incoming calls, and direct inquiries to the appropriate department.
• Appointment Scheduling: Schedule, reschedule, and cancel patient appointments in CHCS/MHS GENESIS while verifying patient eligibility.
• Medical Record Management: Maintain, retrieve, and organize patient medical records, ensuring all required documentation is present and up to date.
• Administrative Support: Assist in compiling, extracting, and organizing medical records data to ensure compliance with regulatory requirements.
• Communication & Coordination: Assist patients by providing instructions regarding upcoming visits and procedures.
• Daily Operations: Conduct end-of-day processes, ensuring delinquent or pending appointments are addressed.

Work Schedule & Hours:

• Workdays: Monday through Friday, excluding federal holidays.
• Shifts: 8.5 to 9-hour shifts, including a 30-minute or 1-hour unpaid meal break.
• Maximum Weekly Hours: No more than 80 hours in a two-week period.

Company Overview:
Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 850 civilian and military hospitals with a team of 9,600 affiliated health care professionals.
Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EOE/AA/Disability/Vet