Senior Business Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Feb 20, 2025 | |
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OverviewThe Infrastructure CSA (customer solution area) is at the core of Azure's strategy with massive growth and opportunity ahead. We are building the future cloud platform for the next generation of AI and cloud applications. There is significant momentum in this business with ambitious goals to transcend boundaries across CSAs to drive impact at a company-wide level. The Azure Infrastructure Marketing team, part of Commercial Cloud and AI is looking for an ambitious, results-driven, detail-oriented Senior Business Manager to support the organization and Vice President who is passionate about organizational effectiveness and building team culture. The Senior Business Manager, reporting to Infrastructure Vice President (VP), is a key member of the leadership team, ensuring the strategic execution of team priorities, responsible for business performance and budget management, while acting as an advisor for the VP and leadership team (LT). This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence. Our ideal candidate loves working in a fast-paced and dynamic environment, leads by example, has sound business judgement, problem-solving experience, and wants to drive significant impact. Respect, integrity and discretion in handling confidential information, and a high degree of professionalism in dealing with internal and external professionals is critical. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesBusiness Operations* Drives the architecting, developing, and executing the rhythm of business. Drives strategy initiatives and helps facilitate for rhythm of business (ROB); uses strategy plans to inform structure and business insights to predict business outcomes. Works with senior leaders to drive outcomes. Collaborates with internal and/or external partners to develop plans and articulate potential benefits of partnerships and how they provide mutual value. Drives business review cadence. Informs direction for processes related to adherence to privacy and compliance.* Leads strategy execution in partnership with the leadership team across the organization. Leverages knowledge of the business to drive the leader's and business's goals. Leads and oversees processes to ensure alignment across groups. Sets best practices for long-term company strategy within existing businesses and advocates and presents business cases to senior leadership. Shares priorities with leaders to negotiate appropriate level of team's involvement on initiatives so as to help team drive execution of top priorities. Establishes key performance indicators (KPIs) in alignment with strategy to help streamline business strategy. Works with the organization to establish and report against targets, and adjusts targets if necessary.* Leverages deep knowledge of organizational strategy and planned deliverables for the upcoming year(s) to design budgets. Develops forecasting plans in partnership with the leadership team. Works in partnership with Finance to approve the budgets. Oversees the development of metrics for budgeting and forecasting; identifies actions that can be taken to course-correct and drive performance improvement; anticipates business challenges based on forecasts and develops plans accordingly; contributes knowledge to strategic investment decisions. Works with Procurement team to coordinate future resources. Ensures that the leader is aligned on the headcount strategy and participates in or leads the organizational design for headcount allocation. Maximizing/ Extending the Leader* Leads in conjunction with stakeholders and the leadership team on multiple workstreams (e.g., workforce planning, culture, business health). Leverages key partnerships to drive the agenda for the leadership team and ensures follow up. Builds and cultivates relationships with senior leaders and executives. Advises senior leaders and key external stakeholders on industry and company insights as a key partner. Acts as a proxy for the leader. Creates alignment within partnerships by providing an objective point of view, ensuring all voices are heard, synthesizing ideas, and creating an action plan. Organizational Health* Drives team culture and health for the leader by getting a pulse on organizational health, as well as leading culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources to do so. Capitalizes on team strengths and identifies development areas, strategizing, planning, and executing trainings. In partnership with Human Resources, tracks Microsoft Poll responses and coordinates a response. Tracks the use of role-based compliance trainings and new trainings; drives the training completion rates. Ensures a healthy compliance scorecard for the organization. Special Programs/Projects* Drives cross-team projects as needed to meet the changing business environment and to manage complex business needs (e.g. strategic initiatives related to the senior leadership team (SLT) and/or Board of Directors (BoD), management excellence, and early-in-career support). Leads project/program management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations. Leads strategic innovation and experimentation. Creates clarity on ambiguous projects and develops plan for execution. OtherEmbody our Culture and Values | |