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Clinical Payment Specialist

Spectraforce Technologies
United States, Illinois, North Chicago
Feb 20, 2025
Job Title: Clinical Payment Specialist

Duration: 10 Months (Possible Extension)

Location: 100% Remote


Purpose

The Clinical Payment Specialist is responsible to manage clinical site payments from contract execution through reconciliation.

Job Responsibilities

* Manage appropriate prioritization of executed Clinical Study Agreements (CSAs) to enable efficient entry of contract terms and budgets into the appropriate finance system.

* Establish and maintain relationships with accountable country CSM, Contract Management Specialists & Assistants and affiliate financial staff. Provide direction for budget development, contract mapping and invoice processing questions in relation to the payment process.

* Manage the purchasing process within SAP at the affiliate level for clinical site contracts.

* Apply critical thinking skills to resolve any payment issues that arise by interacting with the sites, CSM staff and affiliate finance.

* Conduct final site payment reconciliation

* Identify risks and trends that may be noted during contract mapping, invoice creation, payment processing and reconciliation and develop a mitigation strategy to be shared to minimize errors across studies and countries.

* Develop best practices and make recommendations to leadership for process improvements.

* Responsible for ensuring all activities are executed in compliance with Client policies, procedures and SOP's

Qualifications

* Successfully completed secondary education. Completion of tertiary commercial or scientific education or equivalent highly preferred

* Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred.

* Some experience in budget and/or payment processes would be an advantage

* Excellent Microsoft Office skills, particularly Microsoft Excel

* Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English and preferable Spanish.

* Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.

* Able to work well within a team and autonomously

Key Stakeholders

* Clinical Site Management (CSM)

* Finance, including the Affiliate Finance and US Site Payments Team

* Purchasing including, Outsourcing and OUS Contract Management Group

* Clinical Development Organization (CDO)

* Legal

* Office of Ethics and Compliance (OEC)

* BTS Information Research

What are the top 3-5 skills, experience or education required for this position:

1. Excel Skills

2. Payments Background (Bonus - Reconciliations)

3. SAP Experience

4. Attention to Detail & Customer Service (Professionalism/Helpfulness)

5. Preferred Bilingual (Spanish/English)
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