Store Monogrammer, PT, Kierland Commons, Pottery Barn Kids

POSITION: MONOGRAMMER

REPORTS TO: GENERAL MANAGER

TYPE: NON-EXEMPT

BRAND: POTTERY BARN KIDS

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools.

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Monogrammer will select items for personalization and match to guest order.

* Monogrammer must have high attention to detail and ensure that needle and threading used matches guest specifications.

* Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest.

* Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine.

SKILLS/KNOWLEDGE:

* 1-2 years retail sales experience (specialty retail preferred, but not required)

* 1-2 years customer service experience

* Proven ability to prioritize and handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS:

* Ability to operate embroidery machine and adhere to safety practices and policies

* Ability to be mobile on the sales floor for extended periods of time

* Ability to operate POS system

* Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

* Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday). Associates must be available for annual inventory and entire holiday season (November and December).

EDUCATION: High school diploma (or equivalent) preferred

WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.