Senior Technical Project Manager, Infrastructure

Job Posting Title:

----

Hiring Department:

----

Position Open To:

----

Weekly Scheduled Hours:

----

FLSA Status:

----

Earliest Start Date:

----

Position Duration:

----

Location:

----

Job Details:

The Office of Information Technology at the Dell Medical School is seeking a Senior Technology Infrastructure Project Manager. Working closely with the IT Director of Infrastructure Services, business stakeholders and several cross-functional teams, this individual will ensure that projects are delivered successfully and align with the Institution's healthcare, academic, and research objectives. The role requires strong leadership, collaboration, and technical expertise to deliver high-impact solutions that meet the highest standards of scalability, security, and compliance.

This is a technology leadership role that demands a confident, mature, and assertive individual who can take personal responsibility for project success and navigate many complex challenges and initiatives occurring simultaneously. The Senior Technology Infrastructure Project Manager is responsible for delivering IT projects within scope, on time, and within budget. The ideal candidate will demonstrate self-management and personal accountability, driving projects to completion while maintaining the highest level of quality and compliance standards.

The Senior Technology Infrastructure Project Manager is responsible for overseeing the planning, execution, and successful delivery of critical IT infrastructure projects for Dell Medical School (DMS). This position will lead complex, enterprise-level infrastructure initiatives such as network upgrades, cloud application hosting, data migrations, identity management, and system integrations (e.g., Adobe, Rackspace, Cloud ESB, Azure Fabric).

Project Leadership and Management:

• Lead and manage the full lifecycle of IT Infrastructure projects, from scoping and planning to execution and final delivery, ensuring that project objectives align with organizational and departmental goals.

• Develop and manage detailed project plans, timelines, budgets, and resource allocations to ensure projects are completed on time and within budget.

• Proactively identify and mitigate risks and address issues promptly to ensure project success. Oversee the alignment and delivery of enterprise technologies from architecture/design, contracts, licenses, vendors, build/configure cycles, data migrations, integrations, testing, training, go-live and contingency planning, on through to operational handoffs.

• Ensure all projects comply with organizational standards, business need, security and regulatory requirements.

• Apply project management best practices (Agile, Scrum, Waterfall) to achieve scalability, security, and operational excellence. Participate with PMO Director, other Project Managers, and the Office of CTO for total Portfolio Management, Road mapping, Planning, and Reporting out to Stakeholders.

Infrastructure Design and Implementation:

• Collaborate with the Office of CTO, Cyber-Security and IT technical teams to design, plan, and deploy scalable, secure, and high-performing infrastructure solutions, including networking, cloud platforms (e.g., Rackspace), integration solutions (ESB), data migrations (Microsoft Fabric), and internet/intranet CMS platform technologies (Adobe)

• Ensure technology solutions support the healthcare, academic, and research needs of the institution while ensuring smooth transitions during upgrades, migrations, and technology implementations.

• Work with IT Director of Infrastructure to apply best practices that ensure infrastructure solutions are operationally efficient, secure, and compliant with healthcare regulations (e.g., HIPAA).

Stakeholder Engagement and Communication:

• For all assigned projects, serve as the primary liaison for clinical, research, and educational stakeholders - along with Technology and Business Leadership.

• Facilitate clear communication across departments, providing regular updates to leadership and stakeholders.

• Drive change management efforts to ensure successful adoption of new systems.

• Foster collaborative engagement with cross-functional teams, ensuring alignment with both technical and business objectives.

Vendor and Resource Management:

• Manage relationships with external product vendors and service providers to ensure timely delivery of services and adherence to contractual terms (SLAs).

• Effectively allocate and manage internal and external resources to ensure optimal project delivery.

• Participate in infrastructure technology procurement, contracting, implementation planning, technology licensing and budget management to ensure effective use of organizational resources.

Optimization & Support

• Benchmark, monitor and evaluate project outcomes, identifying opportunities for improvements.

• Facilitate the handoff of implemented technologies to operational support teams, ensuring operational success and compliance with service agreements.

• Maintain comprehensive project documentation and ensure that all project milestones, decisions, and changes are accurately recorded.

Change Management and Process Improvement:

• Drive change management efforts to ensure smooth implementation of new technologies, systems, and processes.

• Collaborate with stakeholders to ensure readiness and adoption of new IT infrastructure solutions.

• Continuously evaluate and refine project processes to optimize outcomes, improve performance, and increase efficiency.

Education & Certifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. A Master's degree is a plus and can be used to meet some of the experience requirements. Project Management Professional (PMP) or equivalent certification.

• Certain professional certifications specific to Information Technology Infrastructure, Integrations, Data, Identity & Access Management may be substituted for PMP Certification depending on alignment to Dell Medical school needs.

Experience:

• 7+ years of experience in information technology project management, with most of that experience managing IT infrastructure, network upgrades, integrations, identity management, data migrations, cloud implementations.

• Strong background in academic medical center (AMC) environments or similar regulated sectors is a plus (e.g., healthcare, education, research).

Skills and Knowledge:

• Solid understanding of IT infrastructure concepts, including networking, data, virtualization, security, cloud platforms, and integration technologies.

• Expertise in using project management methodologies (e.g., Agile, Scrum, Waterfall) and project management tools (e.g., Microsoft Project, Jira).

• Strong leadership, communication, and interpersonal skills, with experience in presenting to executive audiences.

• Ability to manage multiple projects in a fast-paced environment, with a focus on self-management and personal accountability.

Relevant education and experience may be substituted as appropriate.

Certifications:

• A Master's degree is a plus and can be used to meet some of the experience requirements.

• ITIL, Agile, or other relevant certifications in IT service management and project management.

• Cloud, Networking, Security and other relevant certifications (e.g., AWS, Azure, Cisco, VMware).

• Familiarity with cybersecurity best practices in infrastructure projects.

• Advanced knowledge of cloud platform technologies

• Experience in implementing large-scale infrastructure solutions in healthcare IT or similar regulated environments.

Competencies:

• Proactive Leadership: Takes initiative in managing project scope, risks, and challenges, demonstrating confidence, maturity, and assertiveness throughout.

• Strategic and Collaborative Engagement: Works effectively with cross-functional teams, ensuring alignment with the institution's mission and objectives.

• Self-Management and Accountability: Demonstrates a high level of self-management and accountability, ensuring that project goals are met while delivering value to the organization.

• Resilient and Adaptable: Handles changing project conditions with flexibility and composure, ensuring successful project outcomes despite challenges.

OPEN

• May work around standard office conditions.

• Repetitive use of a keyboard at a workstation.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

----

Employment Eligibility:

----

Retirement Plan Eligibility:

----

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

----

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

----

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

----

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

----

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

----

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.