IT Purchasing Agent II

EBSCO Industries, Inc. (EBSCO), headquartered in Birmingham, Alabama, is one of the largest privately held and family-owned companies in the United States. EBSCO was founded in 1944 by an entrepreneur who was passionate about honoring our commitments to our customers, rejecting the status quo, and seeking to continuously improve our team. We continue to operate that way today, with a passion for our people and our businesses succeeding together. EBSCO has grown and evolved over time into a holding company with a global portfolio comprised of dozens of entities in over 15 separate industries/markets, including Information services, outdoor products, real estate, manufacturing and distribution, and insurance services. We provide valuable support services to our subsidiaries to support their growth. We hire passionate people, driven to grow, because we know the success of EBSCO depends on the long-term success of our businesses and our teams.

JOB SUMMARY

The Information Technology Purchasing Agent position handles the procurement process for EBSCO Industries and its affiliates. This position is responsible for the procurement of end-user computing, server & storage infrastructure, networking infrastructure, and software licensing. The IT Purchasing Agent effectively communicates with customers (EBSCO employees) to understand their needs and provide recommendations as needed. The agent may be involved in product evaluation and work with vendors to select products that best suit the needs of EBSCO employees.

JOB RESPONSIBILITIES

* Maintain requests and purchases via EBSCO's ServiceNow Portal
* Maintain EBSCO's Order Catalogs in ServiceNow and on Vendor Portals
* Obtain quotes and process purchases orders for various vendors
* Track orders for on-time delivery and coordinate returns and exchanges
* Ensure all software and hardware items are received and enter corresponding serial numbers or identification tags into ServiceNow for items delivered directly to business
* Administer the procurement, tracking and renewal of domains and SSL certificates
* Assist IT Software Licensing & Purchasing Agent with updating and maintaining software licenses via SAM tool and vendor portals
* Collaborate with CorpIT Help Desk Team on new and existing hardware and software standards
* Stay up to date with changing technology trends to assist and analyze purchasing requests
* Assist IT Software Licensing & Purchasing Agent with IT asset reporting and projects
* Assist GRC and Legal with software assessment
* Reclaim licenses from Terminated Users
* Perform other duties as needed

JOB REQUIREMENTS

* Bachelor's degree in business, MIS, or similar or equivalent experience
* Minimum 2 years' experience working within an IT organization
* Outstanding organizational, interpersonal and communication (written and verbal) skills

PREFERRED SKILLS

* Demonstrated knowledge of licensing compliance standards of all major IT software vendors (Adobe, Microsoft, RedHat, VMware)
* Experience with purchasing systems and/or ServiceNow
* Experience with Software Asset Management Tools

ESSENTIONAL JOB FUNCITION

* Strong analytical and problem-solving skills

* Sit for long periouds of time

* Effective communication skills

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.