Front Desk Receptionist

Front Desk Receptionist

Transformational Security, LLC, located in Columbia, MD, is looking for a highly motivated, outgoing, and friendly candidate for a Front Desk Receptionist position. Transformational Security has a team approach, and our Receptionist is an integral part of that approach. The ideal candidate would provide strong administrative support with a positive and professional attitude. This position serves as the first point of contact for our current and potential customers and is a critical role within our organization.

Recent experience in an administrative role is strongly desired.

Candidate must have a clean criminal record and be willing to submit to a background check.

* Greeting and receiving visitors at the front desk with a positive and helpful attitude.

* Answering, screening, and forwarding incoming phone calls.

* Taking detailed messages from customers and incoming callers.

* Receiving, sorting, and distributing daily mail.

* Ensure the reception area and common areas are tidy and presentable.

* Provide basic and accurate information in-person and via phone/ email.

* Maintain office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor's badges, etc.).

* Ordering office supplies and keeping an inventory of stock.

* Preparing meetings and training rooms.(Including scheduling on a working calendar, lunch coordination, and tidiness of the conference rooms).

* Perform clerical receptionist duties such a filing, archiving, photocopying, scanning, faxing, etc.

* Reconcile expenses and credit card statements.

* Provide administrative support to the Finance/Accounting team, including generation of financial reports.

* Maintain computer and manual filing systems.

* Handle sensitive information in a confidential manner.

* Perform various other administrative duties as requested.

* Assist with light housekeeping throughout the office.

* Aid in coordination of internal and external office events.

* Proven work experience as a Receptionist, Front Office Representative, or similar role.

* Proficiency in Microsoft Office Suite

* Hands-on experience with office equipment (phones, printers, fax machines, etc.).

* Professional attitude and appearance

* Solid written and verbal communication skills.

* Ability to be resourceful and proactive when issues arise.

* Excellent organizational skills.

* Multitasking and time-management skills, with the ability to prioritize tasks.

* Customer service attitude.

* High school diploma/GED or equivalent experience required.

* Proven work experience as a Receptionist, Front Office Representative, or similar role.

* Proficiency in Microsoft Office Suite

* Hands-on experience with office equipment (phones, printers, fax machines, etc.).

* Solid written and verbal communication skills.

* Ability to lift 30-50lbs unassisted.

* Ability to be resourceful and proactive when issues arise.

* Excellent organizational skills.

* Multitasking and time-management skills, with the ability to prioritize tasks.

* Customer service attitude.

* Professional attitude and appearance