Salesforce Consultant

CJE SeniorLife
50.00
United States, Illinois, Chicago
3003 West Touhy Avenue (Show on map)
Feb 14, 2025
Description Company Overview CJE SeniorLife is a social services and healthcare organization offering aging services support in the Chicagoland area. Our comprehensive hub for care coordination focuses on the services and programs necessary to create a caring environment dedicated to helping older adults stay independent and connected. Whether it's securing legal or financial assistance, making connections with new friends, or getting support through challenging times, we match older adults with the right program to address their immediate and long-term needs. Services we provide include independent housing, assisted living, memory care, transportation, adult day services, benefits services, care management, caregiver resources, counseling services, home delivered meals, Holocaust Community services, legal services and more! We are part of the Jewish Federation of Metropolitan Chicago. Position Overview We are excited to have implemented the Salesforce Nonprofit Cloud Case Management tool (NCCM) and are seeking a Salesforce consultant to support our continued configuration and extension of those capabilities, working closely with our IT Applications team. We need a team player and problem-solver who can jump into our complex environment with the energy, focus, and capacity that will help us achieve our goals. You will know and understand how to work within Salesforce to prototype, test, and implement solutions in our targeted areas. Shift & Compensation Part-time, anticipating about 25 hours per week Support needed at least through June 2025 $50/hr+, based on skills and proven ability to deliver the needed work Essential Duties and Responsibilities Apply Salesforce design and configuration skills to develop and deploy desired functionality, including designing and troubleshooting automations and flows, working with approval processes, and creating reports/dashboards. Map user stories and functional requirements to Salesforce features and functionality Provide thorough testing, effective documentation, and support for bi-weekly deployments as needed Participate in stand-ups and other meetings, including with end-users at times, to assess requirements, communicate progress, and provide knowledge transfer throughout the project. Other tasks as assigned. Requirements 3-5 years of direct full life cycle Salesforce implementation, upgrade, and support experience, whether in-house or as a consultant Demonstrated focus and background in Salesforce, including relevant certifications, such as Admin, Nonprofit Cloud Consultant, Platform App Builder, or Hyperautomation Specialist. Past project experience deploying functionality using Salesforce Scheduler, Einstein Activity Capture, and Experience Cloud essential. Past project experience working with Salesforce's Nonprofit Cloud Case Management (NCCM) module highly desired. Knowledge of Mulesoft and familiarity with Formstack Forms and Documents would be a plus. Proven technical solution development, including requirements gathering and aligning those to functional needs. Comfortable with DevOps, GitHub+ and agile project management (Jira). Great work ethic with a customer service focus. Bachelor's degree in business, Computer Science, Information Systems, or a related field preferred. CJE SeniorLife is an equal opportunity employer. #CJESL11 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)