Administrative Manager - Social Services

• You must submit an online application that includes supplemental questions
• We assign your application a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• There will be at least two rounds of in-person interviews. First-round interviews will identify candidates that will be invited back for a second-round interview.
• We conduct background and reference checks before hiring.

NEED TO HAVE
* Bachelor's degree in Business Administration, Public Administration, Organizational Management, or a related field AND Five years administrative and supervisory experience, project management experience, information technology systems development and implementation, or combination of the above to total five years
OR
* Master's degree in Public Administration, Business Administration, Organizational Management or related field AND Three years administrative and supervisory experience, project management, information technology systems development and implementation or combination to total three years
OR
* Combination of education and experience to total nine years including administrative and supervisory experience, project management, information technology systems development and implementation or combination to total nine years

NICE TO HAVE
* Experience with governmental public human services
* Experience in state, county or city government
* Experience in budgeting including forecasting revenues and expenses

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Coordinate and oversee the implementation of administrative operations within the Social Services department, assuring efficiency, effectiveness and responsiveness.
2. Monitor operational performance, conduct organizational and functional analyses, and make recommendations for improved operations.
3. Lead the development and implementation of process improvement efforts and develop and/or modify accompanying policies and procedures to ensure compliance and support efficient operations within the department and across the division.
4. Evaluate and recommend application of tools to support the technical needs and direction for the department. Manage requests for and allocation of IT assets and equipment requirements.
5. Coordinate cooperative initiatives, projects, and tasks with other County departments.
6. Manage and supervise staff; hire, direct, and supervise department personnel directly or through supervisors.
7. Provide strategic management and leadership through the development of goals, objectives, and strategic work plans; establish criteria and standards for achievement.
8. Manage the department's emergency response, facilities and safety/risk management functions as trained and assigned by the Director.
9. Coordinate the planning and development of department budget recommendations.
10. Monitor department expenses and revenues and prepare financial reports as requested by the department and/or division directors.
11. Assist Department and Division leadership with planning, research, policy analysis and reporting of department and divisional projects; make recommendations; prepare and disseminate reports.
12. Demonstrates a commitment to support cultural diversity County wide, actively supports the County diversity initiatives, and works to address the needs of diverse and underrepresented communities.

ESSENTIAL JOB FUNCTIONS: 1 through 12

These are the competencies for the role. Candidates must possess most but are not required to have all. Training may be provided.

REQUIRED AT TIME OF HIRE:

• Ability to work both independently and with team members to accomplish tasks, planning functions and problems resolution.
• Excellent verbal and written communication skills.
• Proven ability to use good judgment and make sound decisions.
• Proven ability to organize work effectively and efficiently.
• Proven ability to inspire, train, coach and supervise subordinates.
• Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
• Demonstrated ability to resolve conflict.
• Demonstrated understanding and awareness of the principles and practices of operations management and supervision.
• Strong knowledge of and demonstrated experience with strategic planning, financial management, project management, data collection and analysis.

• Strong knowledge of local government's office policies and procedures.
• Strong knowledge of the human services field.
• Ability to exercise sound decisions within the framework of Departmental and State guidelines