Clinic Supervisor- Family Medicine Keizer/Woodburn

Location Site: SHMG Family Medicine River Rd/ Woodburn

Department: SHMG Family Medicine Keizer/ Woodburn

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There's something about Salem, Oregon!

Your Role With Us:

As a Clinic Supervisor, your role is multifaceted and requires strong leadership and coordination skills to ensure smooth clinic operations. The responsibilities of the role are listed below:

1. Administrative responsibility of clinic by providing supervision and coordination of operational flow:

• Business operations-staffing, scheduling, medical records, insurance verification, collection of co-pay, charge entry, supply process, billing, coding, and claims denial management and adjudication as needed in coordination with Clinic Manager.
• Financial- assist with developing an annual budget and strategic initiatives, complete variance reports and implement associated operational decisions, and utilizing appropriate reconciliation and/or usage reports.
• Culture- ensure service standards are met or exceeded, maintain positive and collaborative working relationships, and represent the clinic as appropriate to the community.
• Working with leadership, maintains visual management tools for strategic deployment.
• Compliance- ensure compliance with regulatory agency requirements through implementation of documented clinic policies and procedures.

2. Administrative responsibility of support staff personnel in collaboration with the Clinic Manager:

• Initiates recognition, hiring & discharge, and HR related responsibilities including coordinating the education and development of staff.
• Manages payroll and timecard approval for staff.
• Performance planning- initiates assessment & evaluation, discipline & coaching of direct report personnel.
• Conducts daily huddles and periodic staff meetings in coordination with management direction.
• Culture- promotes a welcoming and healthy working environment by maintaining adequate office staffing and physician coverage.

3. Administrative responsibility providing clinic-specific tactical support of the strategic objectives:

• EPIC ambulatory and IS needs coordinated with Clinic Manager.
• Compliance, accreditation and surveys coordinated with Clinic Manager.
• Managing patient experience initiatives including responding to PSAs and fielding patient complaints

4. Oversees Health Information Management in the ambulatory setting assuring completeness and HIPAA compliance in accordance with Salem Health policies.

5. Manages clinic patient schedule through Cadence application to maximize access in compliance with clinic specific policy.

6. Other duties as required to ensure optimal functioning of the ambulatory clinic.

7. Liaison with other Salem Health departments, community organizations and appropriate programs to optimize patient well being.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified positions
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria
• Impressive discounts offered by Nike, Adidas, Carhartt and others

Background/Expertise:

• Associate Degree- in healthcare related field REQUIRED or 2 years of directly related experience may be substituted for an Associate's Degree.
• Two (2) years of directly related experience
• Six (6) months in supervisory capacity or similar role REQUIRED
• One (1) year of experience as an Medical Assistant (MA) REQUIRED
• Specialty Specific experience REQUIRED

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org