Business Analyst Associate

Department: WCAS IT Solutions
Salary/Grade: ITS/77

Job Summary:

Weinberg College IT (WITS) seeks a Business Analyst Associate who reports to the Business Analyst Manager. WITS provides broad-based, high-impact solutions that facilitate research, enhance teaching and learning, and improve administration and process. The associate analyst contributes to the design, implementation, support/maintenance, and enhancement of College and University enterprise, vendor and in-house developed applications; documents functional requirements; analyzes and communicates business needs; translates functional into technical requirements; validates solutions and troubleshoots technical problems; supports business process improvement efforts; and supports the rest of the team with project management.

This is a 100% full-time position and is eligible for remote work, more information will be discussed during the interview. The target hiring range for this position will be between $65,124 - $91,581 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Specific Responsibilities:

Strategic Planning and Communication

• Partners with and supports other analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards).
• Participates with functional users and technical staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
• Communicates, in writing or other modes, to both large and small audiences clear and non-technical messages about technical enhancements or changes.

Administration

• Contributes to the creation of accurate documentation of process, procedure, and system/application configuration.
• Provides input into the creation and maintenance of test scripts, implementation project plans, roll-out communications and training materials.
• Identifies simple use cases.

Development

• Provides input into test scripts and performs detailed testing for simple use cases to ensure that the implemented software functions correctly.
• Participates in iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements.

Performance

• Enters basic software configurations to meet user needs.
• Collaborates with technical, reporting and application resources to analyze and resolve basic production issues in a timely manner.

Miscellaneous

• Other duties as assigned

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or the liberal arts; OR appropriate combination of education and experience.
• Please see information highlighted in tables below.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
• Critical thinking
• Judgment
• Problem solving
• Troubleshooting
• Collaboration and teamwork
• Evaluate resources
• Organizational skills

Preferred Qualifications:

• Analytical and problem-solving experience
• Excellent organizational skills and ability to meet deadlines
• Strong customer service orientation
• Ability to develop highly collaborative working relationships
• Excellent verbal and written communications skills
• Proficiency with learning new technologies quickly
• Initiative to broaden and deepen technical and consultative skills
• Experience preferred in information technology within higher education or a similar environment

Preferred Competencies: (Skills, knowledge, and abilities)

• Familiarity with any of the following: Python, R, Shell, SQL
• Familiarity with Microsoft SharePoint or Entra (Active Directory)
• Familiarity with html and/or content management systems (CMS)
• Familiarity with Smartsheet, Microsoft Power Automate, or other workflow/automation tools
• Ability to prepare business requirements and write training documentation for a wide range of users

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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