SVP, Payment Strategy & Ops

Plano, Texas | Yarmouth, Maine | Troy, Michigan | Remote

10-25%

• Oversees a comprehensive payment strategy that aligns with Tyler's 2030 financial goals and drive desired revenue growth.
• Serves as Payments Subject Matter Expert to the executive team, including Tyler Payment platform offerings, as well as the integration of those offerings with Tyler products, merchant processors, and external solutions.
• Collaborates effectively across various business units and across various levels of the organization to influence, guide and steer the company towards desired and expected outcomes.
• Oversees the development roadmap for Tyler payment platforms, including the impact and integration with Tyler products and our merchant processor platforms.
• Must have the vision, and knowledge of the competitive fin tech environment for local and state markets, to develop an overarching enterprise-wide go-to-market strategy for growing the payments business that can be modeled at the divisional levels.
• Creates a discrete view of Payments sales targets, revenue and expense that consolidates all divisional sales targets and P&L revenue derived from the payment platform suite.
• Establishes core competencies that creates a forward thinking and innovative culture and promotes Tyler as market leader of payment enabling solutions in the Public Sector
• Establishes metrics and key performance indicators for predictable and reliable growth that meets or exceeds our 2030 financial objectives related to Payments
• Understands merchant processor contract and operating models and manages Tyler relationship with key merchant processors to create the best in class end to end solution for Tyler clients, from ease of contracting to post-implementation support.

• Bachelor's degree in business administration, Finance, Marketing, or a related field
• Proven experience in a leadership role with a background in the payments industry, with a focus on fin tech solutions, revenue growth, and strategic business development.
• Strong payments operations experience, with the ability to manage and develop teams in a fast-paced, dynamic environment.
• Must have extensive experience managing large P&Ls, with the ability to drive growth, manage costs, and ultimately, enhance profitability.
• Deep understanding of payment processing operating models, with the ability to navigate applicable regulatory compliance requirements (e.g. PCI, AML/BSA, MTL).
• Good understanding of evolving payment technologies within the Public Sector.
• Experienced in managing large-scale payment systems, including integrating third-party solutions and overseeing complex projects.
• Demonstrated ability to inspire and motivate teams to achieve goals.
• Analytical mindset with the ability to proactively analyze data, identify trends, drive forecasting, ARR modeling, and research on addressable local, state, and federal government markets
• Ability to make data-driven decisions to improve client outcomes.
• Experienced in managing relationships with payment processors, negotiating service agreements, managing contracts, and ensuring vendor performance.
• Excellent communication and interpersonal skills, with the ability to build strong relationships at an Executive level with clients and internal stakeholders.

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Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.