ACADEMIC RECORD SPECIALIST II

Loyola University Of Chicago

403(b)

United States, Illinois, Chicago

820 North Michigan Avenue (Show on map)

Feb 11, 2025

Position Details

Job Title	ACADEMIC RECORD SPECALIST
Position Number	8100571
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Non-Exempt
Campus	Chicago-Water Tower Campus
Department Name	REGISTRATION AND RECORDS
Location Code	REGISTRATION & RECORDS (02025A)
Is this split and/or fully grant funded?	No
Duties and Responsibilities	Manages and completes academic record requests in a timely manner including and not limited to: p/n , change of registration, enrollment verification, transcripts, sports eligibility requests ; while also handling requests that may require priority turn around or other customized processing. Maintains DocFinity job workflow up to date and regularly uses this system to access records and other documents. Promptly addresses and troubleshoots academic record requests, Parchment orders, DocFinity documents and other record related projects as needed. Provides records team and transcript team coverage as needed, via in person, by phone or e-mail. Demonstrates good judgment in troubleshooting records and transcript related issues. Completes National Student Clearinghouse enrollment and degree verification requests. Maintains regular communication with students, third party requestors and internal colleagues as it relates to the processing of academic record requests. Oversees day to day supply ordering for the Registration and Records department. Manages and regularly monitors the records team supply and inventory. Provides support with the academic standing process and grading processes including but not limited to grade rosters, missing grades reports, grade changes and incomplete grades. Assures that all student records handling and processing are in compliance with the Family Educational Rights and Privacy Act (FERPA). Other duties as assigned.
Minimum Education and/or Work Experience	High school diploma or equivalent and one to three years of relevant experience.
Qualifications	College degree preferred. Strong interpersonal skills in working with students, parents and LUC colleagues. Previous experience in an office environment required. Strong computer and records management experience required. Experience with project management and leadership responsibilities preferred. Excellent customer service skills required. Ability to work in a fast-paced environment, handle multiple tasks, and meet established deadlines. Ability to communicate effectively both verbally and in writing; to react flexibly to shifting demands. Strong analytical and troubleshooting skills. Excellent attention to detail, multitasking and organizational skills. Must be a self-starter with the ability to adapt to changing processes and procedures.
Certificates/Credentials/Licenses	High school diploma or equivalent and one to three years of relevant experience.
Computer Skills	Proficiency with MS Office Suite (especially Word, Excel), e-mail, Adobe PDF, Teams and Zoom.
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	None
Working Conditions	None
Open Date	02/11/2025
Close Date
Position Maximum Salary or Hourly Rate	$26.32/hr
Position Minimum Salary or Hourly Rate	$25.64/hr
Special Instructions to Applicants
About Loyola University Chicago	Loyola University Chicago is a private Jesuit University founded in 1870 by the Society of Jesus. One of the largest Catholic Universities in the United States, Loyola's professional schools include programs in medicine, nursing, and health sciences anchored by the Loyola University Medical Center, and the Loyola University Chicago School of Law. Comprised of thirteen colleges and schools, Loyola University Chicago offers more than 80 undergraduate and 140 graduate/professional programs while enrolling approximately 17,000 students. In addition to offering a world class educational experience, Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. Our benefits are centered on health and wellness, financial security, equity, and work-life balance. We offer medical, dental, vision, 403(b), HSA, FSAs, tuition benefit, pre-tax transit benefits, EAP, and more. To view our benefits in detail, click here. As one of the nation's largest Jesuit, Catholic Universities, Loyola University Chicago fosters a transformative cultural experience that honors Diversity, Equity, and Inclusion. We are committed to recruiting and retaining a diverse, mission driven workforce that enables a culture of inclusivity. We act with the heart of a nonprofit organization and an academic enterprise with ethical practices that advance the Jesuit Mission. Loyola actively seeks to build a community of diverse opinions, perspectives, and backgrounds that support our Jesuit tradition, while helping Ramblers foster a sense of belonging and affinity for all. Loyola University Chicago is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion (except where religion is a bona fide occupational qualification for the job), national origin, sex, age, disability, marital status, sexual orientation, gender identity, protected veteran status or any other factor protected by law.
Quick Link for Posting	https://www.careers.luc.edu/postings/31082