Field Service Technician

MRA-The Management Association
United States, Michigan, Grand Rapids
Feb 10, 2025
Career Opportunity: Field Service Technician with The Verdin Company Location: Grand Rapids, MI Do you excel at trouble shooting and fixing mechanical/electrical equipment? Are you excited by the opportunity to work on unique historic products that have enriched the sight and sound of our public gathering places for hundreds of years? If the answer is "Yes!", then we have an opportunity for you! For 180+ years, The Verdin Company has been manufacturing cast bronze bell ringing systems and decorative outdoor clocks for houses of worship, cities & towns, universities, and commercial customers. Our unique products bring beauty and joy to thousands of communities across North America. We are looking for a full-time Field Service Technician in the state of Michigan to join our growing team. In this role, you will travel to our customers' locations to install, troubleshoot, and maintain their bell and clock equipment. Our business is vibrant and growing, with 75,000+ installations across the country. In this role, you will: Travel frequently, up to 50% overnight depending on our backlog of projects. Much of the work will be within a day's drive, allowing you to be home at the end of the workday. Candidates must have a flexible schedule and clean driving record. We will provide the resources (vehicle, tools, mobile phone, and laptop computer, etc.) to support your work in the field. Climb stairs and ladders of varying heights to reach our equipment in bell & clock towers. You should feel comfortable working on ladders up to 40 ft. high and on lifting equipment such as boom lifts, scissor lifts, and man-buckets. Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our unique products, but you should have a knack and an interest in fixing equipment issues using technical manuals, engineering drawings, and technical support. Lift and carry mechanical equipment weighing up to 60 lbs. Program electronic control equipment with the aid of manuals and technical support. Be Verdin's "face" to the customer and will be expected to present yourself in a professional manner and communicate with our customers in a confident and courteous manner. Document and summarize your field work clearly and concisely using our end-of-work reports. In addition, we look for the following skills and abilities: Basic mechanical knowledge and experience with electronics and/or electro-mechanical equipment. Previous experience in rigging, construction, metal fabrication, or electrical work is a plus. A self-starter who thrives working independently with minimal supervision and can think creatively to solve problems. Military experience is welcome. High school degree or equivalent. This is an exciting opportunity to roll up your sleeves and make an impact for a company that is like no other in the world. Come join our growing company and be a part of our rich history! Compensation: $25.00 to $30.00 per hour base rate depending on skills and experience. Bonus opportunities and overtime are available for this role.