USMS Learning Management System (LMS) Administrator

The Learning Management System (LMS) Administrator is responsible for the administration, management, and optimization of the organization's Learning Management System (LMS). This role ensures the effective tracking, assignment, and reporting of training activities while supporting curriculum developers to maintain compatibility across the LMS. The LMS Administrator assists in system audits, compliance monitoring, and user support to enhance workload management and streamline training processes.Essential Functions:

• Administer and manage the LMS platform, including assigning training, recording completions, creating items, scheduling offerings, and preparing reports.
• Support the tracking, entry, and management of talent resources, scheduled offerings, assessments, surveys, competency profiles, skill gaps, and certification deadlines.
• Conduct system audits to identify and correct errors or anomalies within the LMS.
• Ensure the integration of training content into the LMS, including testing and loading online training modules and other learning resources.
• Provide assistance in LMS configuration, version control, and development support.
• Monitor and enhance the agency's use of LMS features and capabilities, providing recommendations to maximize system functionality.
• Assist in the production of performance tracking, career development plans, and training programs to support employee growth and progression.
• Automate and optimize the scheduling of Instructor-Led Training (ILT), web-based training, and on-the-job training through the LMS.
• Develop and maintain databases, course catalogs, training schedules, meeting minutes, job aids, and policy documents.

• Bachelor's degree in a relevant field.

• Five or more years of experience in LMS administration and management.
• At least one year of experience administering an LMS developed by SAP/SuccessFactors, including tasks such as:
  
  
  
  • Assigning training and recording completions.
  • Creating items and scheduled offerings.
  • Performing system audits and generating custom reports.
  
  
  
  

• Proficiency in LMS administration, reporting, and tracking tools.
• Strong understanding of eLearning content integration, system compatibility, and quality control.
• Experience with LMS platforms, including SAP/SuccessFactors.
• Knowledge of data analysis and reporting tools for training metrics.
• Familiarity with SCORM compliance, Section 508 accessibility, and instructional system design principles.

• Strong problem-solving, communication, and analytical skills.
• Ability to work independently and manage multiple projects.
• Ability to collaborate with curriculum developers, IT teams, and agency stakeholders.
• High attention to detail and accuracy in system administration and compliance tracking.

• Experience working within government agencies or handling DOJ and USMS training compliance.
• Familiarity with automated training tracking systems and career development planning tools.
• Knowledge of LMS integration, system enhancements, and performance optimization strategies.

• Administer and maintain all LMS operations, ensuring training compliance and data integrity.
• Conduct audits and troubleshooting to maintain system accuracy and efficiency.
• Support eLearning content deployment, ensuring compatibility with LMS standards.
• Develop and implement training tracking solutions, improving employee skill development and performance tracking.
• Assist in the automation of training schedules, merit promotions, and employee development plans.
• Provide technical guidance and user support to ensure efficient use of the LMS.

• Accuracy and efficiency of training assignments and tracking.
• Timeliness of system updates and reports to meet organizational needs.
• Compliance with government training requirements and LMS best practices.
• Effectiveness of training solutions in supporting career progression and employee development.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

C Technologies, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, marital status, national origin, age, veteran status, disability, or any other class. U.S. Citizenship is required for most positions. EOE/M/F/Disabled/Veteran.