People & Culture Specialist

Company Overview:

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.

Specific benefits include:

• Competitive Pay
• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Job Description:

This position reports to the Manager of People & Culture, the People and Culture Specialist will be integral to the team and will be responsible for conducting employee outreach, initiating employee retention initiatives, addressing all HR inquiries from employees, answering all incoming calls for the People and Culture team, and providing customer service support. You must have comfort with ambiguity and be able to manage multiple priorities in a fast-paced environment.

Responsibilities for People and Culture Representative

* Utilize company equipment to facilitate calls

* Interact with all internal customers in a friendly and courteous manner

* Follow all prompts from call management system to provide the appropriate customer service

* Handle all issues in accordance with best practices and policies and procedures

* Assists with communicating company's attendance and operating policies to employees.

* Effectively conveys information about Operations and Scheduling through various methods of communication.

* Maintains employee records, ensuring completion and accuracy of details such as employee contact information, rates, and other key details.

* Maintain and contribute to analyses of employee outreach initiatives.

* Understand and adhere to all rules of conduct.

* Perform other duties as assigned

Qualifications for People and Culture Representative

* 3+ years in a customer service position, with at least 1 year in human resources preferred

* Basic understanding of windows based systems

* Excellent verbal communication skills and strong literary comprehension capability

* Ability to handle a high volume of inbound calls while simultaneously making outbound phone calls.

* Capable of staying focused and tuning out outside distractions

* Ability to sit for long periods of time

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

California Applicants: Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.