Recovery Coach / Case Manager for Youth & Families- Futures Department- Youth, Young Adults and Family Services ( 8AM-4:30PM)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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If you want to work where the action is, University Health (UH) is the place for you. Known as "Kansas City's Essential Hospital," UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy.A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

Are you passionate about making a meaningful impact in the lives of youth, young adults, and families in the Kansas City, MO area? Do you have a heart for serving diverse communities and a knack for thinking outside the box to spark lasting change? Join our team as a Recovery Coach / Case Manager, where you will play a vital role in helping individuals overcome barriers, build resilience, and thrive.

About Us: We are dedicated to providing holistic, wraparound services that empower youth and families to navigate challenges and achieve their goals. Our Recovery Coaches work collaboratively with interdisciplinary teams, therapists, and community partners to deliver person-centered support that fosters growth, wellness, and stability.

The Recovery Coach provides behaviorally oriented and socially rehabilitative services for clients who are experiencing disruptions in functioning as a result of mental illness or substance abuse. Services provided focus primary assistance in the domains of environmental, financial, social, occupational, spiritual, intellectual, and emotional wellbeing. Some of the methods include triage, risk assessment, ongoing assessment of behavioral and psychosocial needs, information and referral, client and family education, coordination of services with all providers, and assistance with learning necessary skills to promote wellness across the domains. The Recovery Coach functions as a member of an interdisciplinary team for client care and works effectively in a multicultural setting. The Recovery Coach works under the regular supervision and direction of a Qualified Mental Health Professional.

Key Responsibilities:

• Provide behaviorally oriented and socially rehabilitative services for youth, young adults, and families (ages 3-25).
• Conduct risk assessments, and ongoing evaluations of clients' behavioral and psychosocial needs.
• Transport clients in your own vehicle when providing services
• Offer client and family education, information, and referrals to essential resources.
• Coordinate services with providers and assist clients in learning skills to promote wellness in key life domains, including environmental, financial, social, occupational, spiritual, intellectual, and emotional well-being.
• Deliver creative, community-based interventions in homes, schools, parks, or other settings to support positive outcomes.
• Serve as a compassionate and humble advocate for clients, recognizing their resilience and strength.
• Maintain accurate documentation and uphold the highest standards of professionalism.

Minimum Requirements:

• Bachelor's degree in Psychology, Social Work, or a related field.
• Strong verbal and written communication skills.
• Effective leadership and organizational abilities.
• Capability to evaluate program outcomes and adapt strategies for success.
• Experience working with multicultural staff and clientele.
• Must meet Fleet Driving Safety and Compliance Policy requirements (clean driving record).

Key Attributes for Success:

• Passion for serving urban communities and walking alongside youth and families during vulnerable times.
• Organized and the ability to complete documentation within 24 hours.
• Creative, flexible, and adaptive approach to problem-solving.
• Patient, respectful, and culturally sensitive demeanor.
• Engaging, mature, and organized with excellent teaching and communication skills.
• Self-motivated, receptive to feedback, and willing to self-disclose mistakes for growth.
• Professional, insightful, and able to advocate healthily for clients and oneself.
• Humble, consistent, and willing to think outside the box.

Work Schedule:

• Monday through Friday, 8:00 AM to 4:30 PM.
• Community-based work in Kansas City, MO.

Why Join Us?

• Opportunity to make a lasting impact on the lives of youth and families.
• Work in a supportive, mission-driven environment.
• Flexibility to deliver interventions creatively in diverse settings.
• Be part of a passionate and collaborative team dedicated to positive change.

If you are a compassionate, creative, and resilient individual who thrives in diverse communities and values advocacy, growth, and respect, we would love to hear from you!

Make a difference. Join us in empowering youth, families, and communities to thrive.