Outpatient Office Coordinator

Heritage Oaks Hospital is part of the UHS Family of Providers which has been highly regarded as an integral part of the greater Sacramento and Northern California mental health system since 1988. Conveniently located in northern Sacramento, Heritage Oaks is a fully accredited, 125-bed acute psychiatric hospital offering a full range of individually tailored treatment services to adolescents, adults, and senior adults, including treatment for substance abuse and chemical dependency issues with drugs and alcohol. Heritage Oaks is a Medicare provider in addition to contracts with most commercial health insurance plans. We are committed to providing service excellence to all and ensuring our patients receive the optimal level of care that will be most beneficial to their health and recovery.

Website: https://heritageoakshospital.com/

The Outpatient Services Office Coordinator performs varied secretarial and clerical duties for the Director of Outpatient Services and Program Manager. Incumbent assists with a variety of assignments and office functions and enhances department effectiveness by providing information and support to the Outpatient Services Director.

• Initiate, maintain and distribute admission and discharge sheets and flash locators, and e-mail to administration at the end of the day.
• Answer telephones in a courteous manner, prepare messages as appropriate and respond to urgent telephone calls quickly.
• Orient new patients to facility, including providing a tour of physical plant unless patient has been previously in the hospital program and declines. Provide attendance slip for appropriate group.

Heritage Oaks offers comprehensive benefits such as:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its Subsidiaries
• Education Assistance
• Challenging and rewarding work environment

Education: Associate's degree in medical office or related field preferred. Minimum of high school diploma or GED required.

Experience: Minimum of two (2) year experience in a health care facility preferred.

License: No license required.

Additional Requirements: Knowledge of medical terminology preferred. Must be able to type

40 wpm and be proficient with Microsoft Office applications. Incumbent must maintain a current, valid certificate in Cardiopulmonary Resuscitation (classes are provided in-house). Successful completion of Handle with Care (HWC) training (provided in-house) including de-escalation and appropriate use of seclusion and restraint, within the first 30 days of employment and required prior to assisting in the procedures. Incumbent may be required to work overtime and flexible hours.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

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