Customer Logistics Analyst- Walmart & Sam's

Utz Quality Foods is seeking a Customer Logistics Analyst to join our team working on Walmart and Sam's. Reporting to the Head of Customer Logistics-Walmart and Sam's, this role is responsible for supporting the customer logistics strategy and execution plan to deliver target customer service levels, cost improvement, inventory, and cash collection targets. The position is responsible for identifying opportunities for continued efficiency improvements and developing reporting, root cause analysis, and action plans throughout the Walmart and Sam's distribution networks. The analyst will be responsible for defining supply chain policies, KPIs, and other targets and collaborating across sales, supply chain, and the customer to improve all metrics inclusive of service, cost-to-serve, and fine reduction. This is a remote position with travel as needed.

**This role can be based in Bentonville, AR, Hanover, PA; Dallas, TX; State College, PA; and Chicago, IL.

Customer Logistics Analyst:

• Perform analysis within the Utz route to market system to ensure optimal cost and service targets.
• Conduct transactional level analysis to create actionable insights for order trends and improvements.
• Perform analysis across order to cash value chain to determine impacts to cost, service, and waste.
• Manage GRS settings with co-managed approach with customer to ensure optimal orders to drive logistics efficiencies.
• Work collaboratively with Walmart and Sam's to successfully implement supply chain policies and initiatives, improve customer KPIs, and identify mutually beneficial wins.
• Create and present relative period KPI metrics to senior management and sales to ensure organizational alignment.
• Analyzes, validates, manipulates, and interprets complex data from cross functional partners to develop solutions and optimization opportunities.
• Lead cross-functional teams to improve OTIF and SQEP targets and reduce fines.
• Collaborate with customer and MDM team to drive robust customer and product data governance and ensure data synchronization with customer using our industry standards.
• Analyze internal and external data sets to understand customer demand cycles, order patterns, and other trends to improve service and cost to serve.
• Address all ad hoc customer related issues and analysis requests as they arise.
• Develop strong relationship with sales to ensure all needs are met.
• Develop appropriate and clear metrics across all key performance indicators (KPIs) for channel to ensure strong performance management.
• Become Retail Link SME for organization.

Requirements:

• Degree in business, supply chain, engineering, or equivalent combination of education and experience.
• 2-5 years work experience, strong business and broad supply chain acumen to include the end-to-end order management process
• Experience managing and connecting large, complex data sets
• Experience creating visual analytics particularly with Microsoft Power BI
• Advance experience in Excel (VLOOKUP, Pivot Tables, Charts, Graphs minimum required)
• Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus)
• Order management, customer service, and/or customer fulfillment
• Collaborative planning, forecasting, and replenishment a plus
• Advanced knowledge and skill with Microsoft Office Suite
• Ability to lead and manage multiple projects simultaneously and operate cross-functionally
• Ability to work and thrive in a fast-paced environment
• Skilled in analytical thinking and data-based decision-making
• Outcome focused and a strong commitment to continuous improvement

External Recruitment Process:

• Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
• Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

• Degree in business, supply chain, engineering, or equivalent combination of education and experience.
• Strong business and broad supply chain acumen to include the end-to-end order management process.
• Experienced and proficient with Retail Link.
• Experience managing and connecting large, complex data sets.
• Experience creating visual analytics particularly with Microsoft Power BI.
• Advance experience in Excel (Vlookup, Pivot Tables, Charts, Graphs minimum required).
• Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus).
• Order management, customer service, and/or customer fulfillment.
• Collaborative planning, forecasting, and replenishment a plus.