Associate Network Analyst- Dental Home, DentaQuest

Location: Milwaukee, WI

At Sun Life, we look for optimistic people who want to make life brighter for ourClients.We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.Every day,you'll be empowered and challengedbyworking withdynamic colleaguesto find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

The Dental Home Associate Network Analyst manages the assignments of members to primary care dental offices. By assessing member assignments through reporting, regular auditing and working with various functional areas, this role ensures members are assigned to their appropriate dental home so they are able to access the oral health care they need. Additionally, this role assists implementations by attending meetings with internal and external customers and completing all tasks relating to the set-up and maintenance of a new dental home market.

How you will contribute:

• It is essential the Dental Home Network Analyst possesses strong systematic and problem-solving skills in order to identify and resolve contrary assignment trends.
• Proven ability to resolve complicated requests requiring numerous steps, from start to finish.
• Proven solid investigative and problem-solving skills
• Proven ability to provide consultative services to meet client and internal customer needs
• Initiative: Self-starter with proven ability to conceive and prepare comprehensive, detailed data analyses
• Ability to work in excess of 40 hours per week as needed or required to meet business objectives.
  

What you will bring with you:

• Bachelor's Degree in Business Administration or a related field, preferred
• 2 years of experience in the health insurance field.
• PC skills: Microsoft Excel - Advanced level, Microsoft Word - Intermediate level and Microsoft Access -Intermediate level, including, but not limited to, Visual Basic.
• Proven ability to resolve complicated requests requiring numerous steps, from start to finish.
• Proven solid logical and problem-solving skills.
• Proven ability to provide consultative services to meet client and internal customer needs.
• Attention to detail and persistence when addressing day-to-day assignments and solving problems.
• Proven ability to learn, study, and master new computer systems, applications and processes with minimal instruction.
• Proven effective organizational skills.
• Proven ability to discern process flows and downstream impacts of actions.
• Proven effective communication skills in English and Spanish in some markets, both written and oral.
• Proven discretion in handling confidential data.
• Initiative: Self-starter with proven ability to conceive and prepare comprehensive, detailed data analyses.
• Ability to work in excess of 40 hours per week as needed or required to meet business objectives
  

Do you see yourself in this role even if you haven't checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community (https://pages.beamery.com/sunlifecareers/page/join-us-canada to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being - mental, physical and financial - including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
• A flexible work environment with a friendly, caring, collaborative and inclusive culture
• Great Place to Work Certified in Canada and the U.S.
• Named as a "Top 10" employer by the Boston Globe's "Top Places to Work" two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range: $50,900 - 68,700

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualification, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive awarded based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/usto learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.