Employee Experience Specialist II (Hybrid)

Job Summary:

The Employee Experience Specialist II is responsible for supporting the design and implementation of performance and employee experience processes that cultivate a positive, inclusive, employee experience and position CareSource as an employer of choice. This role will work closely with peers across the HR organizational functions to execute priorities and deliverables.

Essential Functions:

• Responsible for the successful execution of initiatives and processes supporting the implementation of the CareSource employee experience strategy
• Responsible for execution of the annual performance process, including goal setting, mid-year and year-end reviews with a focus on reviewing, testing and communicating process and system enhancements, updating resources and support tools, reporting, and timely issue resolution
• Collaborate cross-functionally on the ongoing review and enhancement of new employee and leader onboarding programs, resources and communications
• Assist with the buildout, dashboard/data reporting related to life cycle and employee experience surveys to drive a culture of feedback, development, and inclusion across the organization
• Support the execution of the Employer of Choice strategy by assisting with data collection, submissions and communication needs
• Collaborate on planning and implementation of employee recognition programs, including effective and timely administration of recognition platform processes and reporting
• Develop, maintain and track project and implementation plans for assigned processes and programs
• Contribute to the ongoing evaluation and enhancement of current systems and processes, identify and recommend improvements, streamline processes and ensure timely and effective communication of process changes or enhancements
• Manage multiple projects simultaneously, quickly shift priorities and deliver excellent solutions under tight timelines
• Perform other job duties as requested

Education and Experience:

• Bachelor's Degree or equivalent years of relevant work experience in human resources, talent management, talent development or related discipline is required
• Minimum of five (5) years of experience in human resources, talent management, organizational development or related field is required
• Experience in presenting to multiple levels of leadership and staff preferred
• Experience working with Workday and Qualtrics platforms preferred

Competencies, Knowledge and Skills:

• Proficient in Microsoft Office including Word, Excel, PowerPoint
• Analytical skills and ability to review, organize and turn data into presentation format required
• Experience with performance management and survey processes/tools preferred
• Demonstrated ability to build and execute project plans and timelines
• Demonstrated ability to develop and implement communication plans
• Presentation and facilitation skills preferred
• Demonstrated written, verbal and interpersonal communication skills
• Strong problem-solving, critical thinking and decision-making skills
• Ability to manage multiple priorities and demonstrate self-direction
• Attention to detail, planning, organization and prioritization skills
• Strong relationship-building skills
• Ability to work independently and in a team setting
• Effective time management skills and strong customer service orientation
• Ability to maintain confidentiality

Licensure and Certification:

• Professional in Human Resources (PHR) Certification preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:
$61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Salary

Competencies:
- Create an Inclusive Environment
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.