Administrative Associate-Labor and Delivery Unit
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![]() United States, Virginia, Virginia Beach | |
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City/State Norfolk, VAOverview Work Shift Rotating (United States of America)Sentara Health is currently hiring an Administrative Associate for the Labor and Delivery Unit at Sentara Leigh Hospital in Norfolk, Virginia. Hours/Shift: Part-Time, Rotating shifts (24 hours per week) Position Overview: As an Administrative Associate with Sentara, you will provide administrative support to the unit/department(s) you are assigned to. You will serve as the first point of contact for patients, family members and visitors coming into the unit. The Administrative Associate position requires the application of excellent customer service skills as well as computer and clerical skills. This position's primary duties in the labor and delivery unit include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. You will register all newborns along with submitting appropriate documentation for birth certification. Looking for an individual that not only has excellent customer service skills but also has compassion, positivity, can multi-task, and is team oriented. Experience Required: One year of previous work experience in a medical office OR One year or more of previous work experience in customer service OR One year or more of previous work experience in a call center OR One year or more of previous clerical experience OR Associates or bachelor's level degree. Education Required: High School Diploma SentaraBenefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)
Click here to learn more about Sentara Leigh hospital! Keywords: Administrative Associate, Customer Service, Patient Registration, Data Entry, Labor and Delivery, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical Job Summary Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.Qualifications: HS - High School Grad or Equivalent (Required) Medical OfficeSkills Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, TroubleshootingSentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment. |