Community PoH Case Manager

The Salvation Army Midland Divisional Headquarters is looking for a Community Pathway of Hope Case Manager. This individual will work with families referred internally or by other service agencies and community partners.

This is a full-time, 40 hours per week, $46, 000 per year.

1130 Hampton Ave, St. Louis, MO 63139

Essential Functions

1. Follow the Pathway of Hope approach consisting of the following functions with a limited number of participating clients:




1. Conduct pre-screening and intake of clients using specified assessment tools.
2. Conduct goal setting steps with clients formulating a change-oriented action plan.
3. Conduct follow-up case management meetings with clients.
4. Monitor and track the changes and goal attainment on the action plan.
5. Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources. Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
6. Identify and secure housing options, programs and services for clients identified as homeless or housing insecure.

Education and Experience

Bachelor's degree in human services field or at least (3) years related work experience. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver's License, and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Physical and Work Environment Requirements

Capable of performing in an office environment to include using a computer, answering phones, moving client files, etc. Most work will be indoors in a temperature-controlled environment.

Employee Status

FULL-TIME: 40 hours per week. Normal work hours will be determined by supervisor.

Realizing The Salvation Army is a part of the Christian church, employees are expected to conduct themselves in a professional manner and project a positive image to others. This includes appearance as well as verbal communications and other behaviors.