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Relocation Project Coordinator

JLL
United States, New York, New York
148 West 37th Street (Show on map)
Jan 18, 2025
What this job involves
The Relocation Project Coordinator is an on-site role responsible for various processes related to move and space projects, space resets, customer satisfaction, as well as transparency and reconciliation of costs associated with all space related activities. Responsibilities for this role include, but are not limited to, planning, implementation, and delivery of space related projects across various buildings.

Space Project Activities
Project Planning
Gather details needed for project initiation and coordinate kick-off meetings with proper teams

Review space change requests as a team to ensure the best utilization of available space

Review and assess feasibility for private room requests to provide users dedicated office spaces throughout the campus

Conduct site visits with stakeholders to grasp full understanding of client request

Populate and maintain project charters and adhere to project timelines in order to meet project deliverables

Project Execution
Maintain, update, and distribute accurate status updates to the project schedule and provide regular reporting stakeholders on project progress

Act as liaison between facilities teams and the vendors, communicating any change requests to stakeholders

Prepare, maintain, and distribute communications related to recurring project requests, schedules, and progress

Move Project activities
Create and maintain resources related to stakeholder engagements

Maintain high touch service during move planning through move execution

Data scrumming and reconciliation with an attention to detail to ensure accuracy of related move lists

Schedule movers and corresponding freight access points

On site for all vendors and customers during move

Post Move Follow Up and Close Out
Organize and complete any post move adjustments with vendor

Provide welcome communications with information on new location and site services

Troubleshoot all lost or misplaced items.

Schedule and coordinate vendor for any post move related items

Following projects and incremental moves, update seat assignment for accurate reporting

Provide move project close out to various stakeholders and managers

Data Management Activities
Manage booking access requests and corresponding updates

Process room requests and providing recommendations to stakeholders

Coordinate space related audits with various stakeholder groups

Customer Experience Activities
Manage all new hire onboarding information - reach out to admins/managers

Update project matrix, fill in customer information, technical requirements

Following projects and incremental moves, update seat assignment for accurate reporting

Provide move project close out to various stakeholders and managers

Daily Operations
Process work orders in accordance to KPI's

Complete data processing for any seat assignment changes

Organizing freight access for move vendor

Managing furniture vendors and furniture repairs

Implementing space related audits and providing accurate reporting

Update project matrix, fill in customer information, technical requirements

Communicate with client on upcoming projects and impact on business

Sound like you? To apply you need to be:
Bachelor's degree preferably in Construction Management, Engineering, Architecture, or Business Management

1- 2 years experience in a fast paced high functioning environment

Strong analytical, organizational, and presentation skills

Proficiency in word processing, database management, and email softwares

Detail oriented and able to multitask and prioritize tasks

Strong analytical, organizational, and presentation skills
Applied = 0

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