Operations Coordinator

Job ID: 8248

Updated: Jan 13, 2025

Location: Washington, DC, United States

Category: Facilities/Office Services

About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.

As one of the world's leading law firms, we serve a broad range of clients with market-leading practices. We handle the most complicated and sophisticated legal matters because we don't just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With over 6,500 employees (including approximately 4,000 lawyers) operating from 21 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

The Operations Coordinator will have a multipurpose role, providing both Delivery Services, Facilities and Digital operations support.

Under direct supervision of the Operations Manager, the Operations Coordinator supports various operational departments and functions to ensure smooth day to day operations. This role will be asked to work with other teams assisting with mail, supply, safety and security, floor inspections, office moves and set ups; conference room set-ups, digital processing, vendor management and additional duties as assigned. This position will also record accurate billing information for all completed work daily and maintain accurate reports, logs, and use service now to log completed work requests. The ideal candidate must be able to work collaboratively with other administrative personnel and must be flexible and able to multi-task while prioritizing a variety of responsibilities.

ESSENTIAL JOB FUNCTIONS

• The schedule for this position is Monday through Friday, 10:00 am - 7:00 pm ET with a one-hour meal break. Must be available to work overtime, as needed.

Essential Functions:

• Receive, sort, and deliver incoming mail and packages; process outgoing mail, all in a timely manner.
• Deliver incoming courier envelopes and packages; process outgoing courier envelopes and packages; arrange for courier services as needed.
• Assist Firm personnel with mailing needs, such as certified mail, FedEx, UPS, and courier services.
• Coordinate, prepare, and process all incoming/outgoing mail for scanning then deliver the parcel to the addressee electronically and/or physically.
• Track courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Prepare and process incoming and outgoing inter-office pouches.
• Support financial results by minimizing waste and rework, utilizing equipment and supplies in a cost-effective manner.
• Clean and stock department supplies as necessary. Will also maintain and distribute office supplies to end users.
• Maintain accuracy of required reports, logs, and measurements.
• Assist in the facilitation of office moves.
• Prepare office space for new arrivals and visiting attorneys.
• Create ID badges for new personnel and visitors.
• Walk and inspect floors and identify repairs that are needed to keep our space in pristine condition.
• Work with our FW Safety and Security Team to implement programs and procedures regarding Emergency response, identifying floor wardens and CPR and AED training. Serves as a member of the Emergency Response team.
• Processes building related maintenance requests using the Prism work order system.
• Collaborate with IT and Conference Services in coordinating internal and external events, including coordination of supplies, signage, room set-up and any other requests.
• Maintain department supplies and storage rooms.
• Uses EMS reporting as a guide to determine set up of tables, chairs, and equipment on Conference Floors.

ADDITIONAL FUNCTIONS

• Assists with Digital Services print, scan and copy requests.
• Operates production printers, scanners, copiers, binding machines, and other digital services related equipment.
• Performs quality control checks on print jobs including print quality, job alignment, paper stock, and material used in the printing process.
• Cross trains in all areas of production such as printing, copy, binding, cutting, drilling.
• Manages and stocks supplies for all MFD equipment. Stocks and maintains production supplies including paper, tabs, etc.
• Performs duties and special requests as assigned by management.

Qualifications & Requirements

QUALIFICATIONS

The qualified candidate will have 2+ years of experience in a customer service-related role preferably in a law firm or professional services environment. Excellent written and verbal communication skills; a customer service orientation; a proactive work ethic; attention to detail and the ability to work well under pressure in a constantly changing environment are required. The qualified candidate must have regular and predictable attendance and the ability to work overtime before and at the end of the workday. Strong organizational skills are essential, including the ability to analyze, assess and prioritize work assignments with minimal supervision.

All qualified candidates will have a strong working knowledge of the internet, document management systems, and the MS Office Suite. A bachelor's degree is preferred, or the equivalent combination of education and work experience is required.

Compensation

The base salary range below represents the low and high end of the salary range for this position in Washington D.C.. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range:

• Washington D.C: $66,000 - $83,000

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.