ED Representative

Job Description

Performs clerical and communication functions for the optimal operation of nursing unit. Coordinates activities of nursing unit with other departments. Functions as a receptionist to greet and assist guests entering the unit. Serves as a primary resource in providing information and facilitating services in the Emergency Department.

Job Responsibility

• * Performs reception functions.
• * Performs Order Entry functions.
• * Prepares and maintains patient chart packages.
  
  
  
  • Prepares chart package to include chart, triage note, ED identification care, labels and visitor pass.
  
  
• * Communicates effectively with patients, visitors and staff.
  
  
  
  • Answers telephone in courteous manner, delivers messages to appropriate staff.Initiates and follows up on pages.
  • Greets and assists patients, visitors and staff.Prepares and maintains patient chart packages.
  
  
• * Collaborates with various departments regarding admissions / discharges.
• * Maintains unit log of patient admission, discharge, or transfer and notifies appropriate department.Coordinates delivery of medical records for discharged patients to Medical Records.Initiates bed tracking system upon discharge.
• * Maintains neat, orderly, and professional environment at nurse's station.
• * Initiates and follows up on maintenance requests.Coordinates with routine maintenance of equipment with Sterile Processing / Distribution
• * Orders and maintains unit inventory according to established par levels.
• * Manages department on-call systems.
  
  
  
  • Pages and contacts medical personnel, physicians, laboratory, etc.
  • Assists staff, affiliated physicians and patients/family members acquire needed information, contacts or services.
  
  
• * Performs general clerical duties to promote efficient functioning of department.
  
  
  
  • Responsible for maintaining accurate and efficient records.
  • Locates, sorts and files needed information, materials or records and paperwork, both medical and general.
  • Routinely operates office equipment.
  • Answers telephone and receives visitors in a courteous manner, as required.
  
  
• Performs related duties as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Minimum of one (1) year clerical and/or receptionist experience, required.
• Knowledge of medical terminology, required.
• Basic computer literacy and ability to use telephone, photocopier, fax machine and laser printer, required.
• Able to type 50 wpm.
• Able to multi-task and operate at a rapid pace in a high stress environment.
• Ability to use general office equipment, required.
• Strong verbal and written communication skills, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).