New

Operations Support Rep

Ameren Services Company
United States, Illinois, Danville
Jan 16, 2025
About Us Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also transforming other industries and infrastructure in our communities. As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want. Diversity, Equity & Inclusion is one of the core values that guides us in everything we do. We are committed to building a skilled and diverse workforce that brings diverse perspectives to every area of our business. About Ameren Illinois Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel. Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information. Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports. Contact with customers concerning updates and changes with schedules and orders. Accurately maintain files and records. Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed. Position Requirements High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred. Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position. This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement Hourly Pay: Grade Step BB 039 Step 1 of 6 - 24.68 USD Grade Step BB 039 Step 2 of 6 - 26.93 USD Grade Step BB 039 Step 3 of 6 - 27.95 USD Grade Step BB 039 Step 4 of 6 - 29.40 USD Grade Step BB 039 Step 5 of 6 - 31.28 USD Grade Step BB 039 Step 6 of 6 (Top Step) - 34.31 USD Position is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. If end date is listed, the posting will come down at 12:00 am on that date: Wednesday January 29, 2025 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.