Collateral Risk Examiner/Support (Vienna, VA)

TEKsystems
$25.80 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Vienna
Jan 15, 2025
TEKsystems is currently searching for candidates with Mortgage Processing/Call Center experience for a Collateral Risk Examiner position, working for a Fortune 100 Financial Institution in Vienna, VA. This is a HYBRID role that requires working onsite 2 days per week in Vienna, VA. Job Description: To examine and evaluate documentation provided with subordination requests, collateral changes and successor in interest processing to protect and support the Equity and Mortgage Lending Portfolios. Review, research and analyze appropriate related court notices and title matters. Serve as subject matter expert to other business areas for successor in interest processes, collateral changes, and collateral subordinations. * Research, respond, and track escalated, complex, and sensitive inquiries relating to successor in interest, subordinations or collateral change processing * Provide a high level of expertise to resolve complex inquiries, requests, and problems regarding liens, collateral changes, subordinations, and successor in interest that have escalated beyond initial review * Provide input to management in the development and implementation of operational improvements, strategies, and initiatives for enhancement * Review all documents such as power of attorneys, deeds, revocable living trusts, probated list of heirs, and letters of testamentary to determine the successor in interest, as regulated by the CFPB * Identify risk exposures from mortgage and equity collateral transactions; perform internal/external inquiries and preliminary investigations to protect financial assets; control and mitigate potential financial loss * Review and analyze subordination packages presented for accuracy, completeness, and recommend for approval * Order and analyze property valuations and credit bureau reports * Collaborate with refinancing lender or title company regarding discrepancies in documentation and set timelines for resolution of discrepancies or documents * Ensure conditions or specific rights provided to lenders on subordination agreements do not pose additional risk * Calculate percentage of additional risk associated with the loan to value (LTV) ratio due to the new mortgage * Maintain systematic, consistent and reliable notes when making contact with the member, third party, or other lender on each loan and documents all actions taken in the servicing system of record * Collaborate with the Loans Charged to Reserve team within Mortgage Default to determine if subordination requests will be approved for loans that have been charged off * Analyze, prepare and submit valuation claims to recover a loss in assets * Monitor mortgage/equity loan guidelines and procedures to ensure compliance with GSE, NCUA guidelines and requirements * Receive and process collateral changes by making contact with member(s); respond to the inquiry by determining change type * Send letter of requirements to member, answer questions pertaining to requirements and guidelines regarding the collateral change * Communicate extensively with external settlement attorneys, surveyors, or title companies, as well as survivors of deceased, attorneys, or title companies regarding the documents required * Present the newly established collateral risk profile to management for final approval * Serve as primary point of contact to other business units concerning collateral risk and changes, as well as successors in interest inquiries, processes, and procedures * Receive and process notifications of title to property transfers and deceased members * Maintain and display the highest degree of tact, patience, sensitivity, and confidentiality during contacts and interactions with bereaved family members as well as validated successors in interest * Initiate letters to potential successors in interest conveying documents necessary to validate as successor in interest * Review, research and analyze legal documents to ensure validity, accuracy and adherence to all NF and investor guidelines, accuracy, viability, and risk to CU * Perform other duties as assigned Day to Day: * Complete Validation Process with the member and then send it to the Assumptions Team for next steps * This candidate will support the examiners and processors on the Assumptions team (allows you to buy a home by taking over or "assuming" the owner's mortgage instead of getting a new mortgage) * Primary function: Daily Incoming calls: 15-20 calls per day (Mon/Friday could be more than 20, just depends on the day) * Primary Function: Checking email inboxes for request * Answer incoming phone calls/making outbound calls. Must be very comfortable speaking with members majority of the day * On the phones 8 hours a day- primary phone support for those that don't have applications submitted yet * Main administrative duties. Order outs, notes in system, following up for docs, etc. * Assist members through the app process in the beginning* and once it is closed* Skills & Qualifications: * 1-3 years of recent MORTGAGE PROCESSING strongly preferred * 2-3 years of recent Call Center/heavy phone experience required * High school diploma required * Proficient in Microsite Office Suite * Strong Data Entry skills * Attention to detail, multi-task, organizational skills * Customer service -- Ability to handle 15-20+ calls per day * Go getter, team player Hours: Full Time, 40 hours per week, Monday-Friday 9:00am-5:30pm EST Pay: $25.80/hour Location: VIENNA, VA - HYBRID onsite 2 days per week required If you are interested and meet the qualifications, please apply with an updated resume! Pay and Benefits The pay range for this position is $25.80 - $25.80 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan * Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Vienna,VA. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.