Sales Specialist, ICE Voice

Job Purpose

Intercontinental Exchange Data Services (ICE Data Services) is expanding our global sales organization and looking for high caliber Sales Specialist to join our growing team.

The Sales Executive for New York is an experienced role that will help us maintain and grow ICE Connect Desktop products. They will be responsible growing ICE Connect Desktop by working with specific key Energy/Commodities and Equity Accounts in major cities. The ICE Desktop product suite includes ICE IM/Chat, ICE Data, ICE Options and Analytics and ICE Connect. The Sales Specialist will work with Sales Executives and Relationship Managers to help achieve the Americas new business sales number for ICE Voice within the ICE Chat applications.

The role is ideally suited to a self-motivated individual who relishes being at the forefront of business activities and thrives on their own successes and those of the team. A strong leader and communicator with a good knowledge of the market data and trading environment from content, technology and networking perspective is required.

We seek a professional with a proven track record of achieving superlative results against quota and collaborates across all aspects of the desktop business. The ideal candidate must also possess critical thinking from both a business and technical perspective. Experience with financial technology applications geared toward market participants in physical and financial commodities or equity derivatives markets is preferred but not mandatory. Lastly, a knowledge of multi-line, multi-speaker applications/turrets used by traders and brokers in the capital and commodity markets is helpful for the role.

Responsibilities

• Sales Specialist will work with Sales Executives and Relationship Managers to help achieve the Americas new business sales number
• New business demos and existing trainings for customers
• Work with Relationship Managers to ensure they are adding value and revenue to sales and providing new ideas on their training (highlighting new ICE Voice functionality along with any new content)
• Work closely with the ICE Desktop Product team prior to new release
• Work closely with partner IPC regarding customer feedback
• Work with ICE Marketing to ensure that they have the necessary ICE Voice content for their campaigns.
• Exceed sales and retention quota across the ICE Connect platform (mainly focused on ICE Voice for ICE Chat)
• Manage and develop strong client relationships;
• Work closely with the product and business team to provide feedback on any client, prospect or partner requirements;

Knowledge and Experience

• Significant over-achievement sales experience with a focus on financial markets (specifically market data, desktop, or voice/chat technologies);
• Strong industry knowledge of Capital & Commodities markets including futures and options workflows
• Strong presentation skills;
• Competency in consultative sales including solution selling
• History of selling through training
• Competent CRM-Salesforce skills;
• Solid negotiation skills;
• Previous experience working within a data/software vendor, exchange, or trading firm.

Schedule

This role offers work from home flexibility of one day per week.