Senior QA Analyst

Troy, Michigan

0-5%

• Test and validate program modules of increasing complexity to meet specifications and procedures standards.
• Conduct thorough and accurate testing of client/server and web-based applications.
• Document software defects in the issue-tracking system and proactively communicate with software developers.
• Validate written documentation for assignments for accuracy and completion.
• Validate software releases of basic complexity prior to distribution.
• Execute and evaluate automated test scripts.
• Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
• Adhere to and assist in the development of standards and procedures.
• Assist with reviewing and editing test case scripts and writing queries.
• Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Assist in the identification of new procedures, methods, and/or tools to improve the efficiency of the QA process.
• Assist in the design and requirements for new products.
• Provide analysis and consulting support for internal software development and technical support teams.

• Prior experience in software quality assurance required.
• Experience with Tyler's Public Safety software or related product is helpful.
• Solid analytical and problem-solving skills involving sound decision-making and effective resolutions.
• Strong understanding of QA testing methodologies and practices preferred.
• Familiarity with basic coding and/or scripting is required.
• Full software development lifecycle familiarity is strongly preferred.
• Keen attention to detail.
• Ability to maintain a test environment effectively with regards to products, tools, data, and related aspects.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with a proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
• Ability to work independently as well as collaborate in a team.
• Ability to be effective in a fast-paced environment.

• .NET/C#, JavaScript
• Cypress and/or Playwright
• Postman
• GitHub
• Performance/load/stress testing
• Building CI/CD Pipelines

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.