Information Services Intern - Cincinnati

If you picture yourself doing great things that make a difference in the lives of others, Turner is the place to be. Turner Construction is an industry leading commercial construction general contractor with a 120-year history spanning iconic projects around the globe, including 10 of the world's 100 tallest buildings.

Turner is committed to sustaining a diverse, equitable, and inclusive environment where everyone feels connected, sees themselves represented at all levels of the company, and feels supported to reach their ultimate potential. Turner builds some of the most ambitious projects in the world. The technical expertise of our people makes us a recognized leader in many markets. Our projects are well known. Our people set us apart. We inspire greatness. Can you picture yourself at Turner? If so, apply and let's do great things together!

Position Description: Assist end users with desktop support or basic systems related issues at the local level. Install information system technology at business unit and job site locations.

Essential Duties & Responsibilities:

• Assist with tier 1 support for voice and desktop systems, resolving or conferring with the appropriate technical or systems personnel.
• Troubleshoot basic technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Respond to end user hardware and software requests.
• Assist in updating documentation of the local technology infrastructure.
• Assist in updating inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
• Verify daily systems backups of the local server and other mission critical business unit infrastructure. Provide notification of any identified systems failures.
• Assist with projects as directed by the local IS staff, following Turner IS methodology.
• Maintain daily tickets to ensure the highest service levels are maintained.
• Contribute to training of end users on Turner standard software tools.
• Perform other duties as necessary.

Qualifications:

• Experience using Windows 7, Windows 8.1 and Windows 10
• Basic knowledge of Microsoft operating system, Office 365, MS Exchange, and Microsoft Office applications
• Basic knowledge of telephone equipment, VOIP, LAN equipment, and peripheral network device
• Basic skills with Office 2010/2013/2016 installation and support
• Able to assist with Android and iPhone configuration
• Basic understanding of malware/spyware/anti-virus software
• Basic understanding of fundamentals related to LAN/WAN computer environments and concepts.
• Able to effectively operate in a multi-tasking environment
• Currently enrolled in an accredited, college/university in their junior or senior year, preferably in Computer Science, Information Systems or equivalent program

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position travels regularly by motor vehicle, and occasionally by train and air.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate

Turner is an Equal Opportunity Employer M/F
All qualified applicants will receive consideration for employment without regard to their protected
veteran status and will not be discriminated against on the basis of disability.
VEVRRA Federal Contractor

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.