Client Service Specialist (Legal Secretary)

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us. As one of the world's leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

We have an opening for a Client Service Specialist (Legal Secretary) in our Century City office.

The Client Service Specialist provides administrative client services to both internal and external clients.

In this capacity, the Client Service Specialist will:

• Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring seamless support to the practice;
• Understand and support client billing processes including the following: ensure adherence to time entry protocols and best practices; proofread, edit, and review client bills; application of proper task codes and matter management; coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required;
• Facilitate client communications and coordinate client meetings;
• Coordinate pending matters and projects and action items for each day, tracking deadlines and follow up;
• Roll calls, maintain phone logs, maintain calendar, scheduling, expense reports and travel arrangements;
• Execute legal practice tasks and projects; maintain client materials in document management system;
• Execute administrative functions and facilitate completion of tasks opening of new matters, engagement letters, client presentations, meetings and other administrative projects as assigned;
• Proofread and redline complex legal documents and correspondence;
• Prepare complex legal documents and correspondence; apply subject matter expertise in coordination of legal practice tasks and projects;
• Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements;
• Work overtime as required; and
• Demonstrate adaptability, flexibility, initiative and innovation in handling a wide variety of additional projects as required.

Proficiencies:

• Advanced ability to multi-task and effectively prioritize assignments including the ability to collaborate, delegate and work as part of a team;
• Advanced knowledge of knowledge of Intapp Time and related billing processes;
• Must be detail oriented;
• Advanced to Expert proficiency in rules of English grammar, spelling and punctuation;
• Advanced proficiency in MS Word and document editing/comparison applications;
• Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;
• Advanced proficiency in MS Excel and spreadsheet/database applications;
• Advanced proficiency in MS PowerPoint and presentation applications;
• Advances proficiency of time keeping and expense processing;
• Proficiency in document management applications;
• Ability to work successfully in a fast-paced environment, both independently and as part of a team;
• Proven ability to effectively coordinate with other firm-wide departments with the necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results; and
• Excellent written and oral communication skills required with strong ability to meet deadlines and provide results while supporting Firm policy and procedures.

Qualifications:

• Associate's degree or Bachelor's degree (preferred);
• At least 5 years of legal or relevant entertainment/executive support experience; and
• Entertainment experience is a plus.

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

The salary wage range that we expect to pay for this position is a minimum of $76,100 and a maximum of $108,000 annually. The actual pay wage may vary based on experience or other relevant factors.

Eligible employees can participate in the Firm's comprehensive benefits program, which include the following:

• Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability
• Flexible Spending Account and Health Savings Account
• Healthcare Concierge and Advocacy
• Lifestyle Spending Account
• Voluntary 401(k) Plan and Profit Sharing
• 10 Paid Holidays per year and a generous PTO Program
• Family Support including Paid Parental Leave, Fertility Benefits, Breast Milk Shipping, Back-up Child Care, Elder Care, and Tutoring
• Wellbeing programs (Employee Assistance Program, Relationship Support, Mental Health and Well-Being Events)
• Retirement Plan Consulting
• Anniversary Bonus Program
• Professional Development Programs
• Transportation and Commuter Benefits
• International Travel Insurance
• Auto/Home/Pet Insurance
• Prepaid Legal Insurance
• Employee Discounts
• And More!

The Firm has a range of inclusion initiatives including our Paul Hastings Affinity Networks (PHANs), Women's Initiative, and PH Balanced. These initiatives, which are voluntary and open to all, provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests.

Paul Hastings is an equal opportunity employer. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.