Lead Community Building Assistant - Represented

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Rose Wood Apartments is a two-story, 36 unit alcohol- and drug-free community located in Northeast Portland. The Rose Wood consists of both studio and one-bedroom units that received program or Section 8 rent subsidy. Rose Wood is only available to households that are receiving supportive services because of disabilities that interfere with their ability to obtain and maintain themselves in housing.

The individual holding this position performs a variety of specialized semi-skilled/skilled cleaning tasks and minor maintenance repairs in support of the Housing Department. This position is responsible for cleaning and maintaining the interior and exterior of multi-family and residential buildings, attached parking lots, play structures and surrounding grounds. This position also monitors building activities and is an integral member of the property management team.

Location: Rosewood Building (4810 NE Sandy Blvd. Portland, OR 97213)

Schedule: Monday - Friday, 8:00am to 4:30pm

Compensation: $22.51 per hour

Seniority Bid Window: 1/3/25 Open Until: Until Filled

MINIMUM QUALIFICATIONS

• Must have a High School diploma or GED or be able to obtain within one year of hire.
• Must have at least 6 months experience and/or training in interior/exterior janitorial and grounds work.
• Must have an active Oregon Department of Agriculture Pesticide Apprentice License or obtain within one year from date of hire as Lead CBA.
• Must attend 8 hours of continuing education classes yearly in order to renew ODA Pesticide Apprentice License.
• Must be able to report and work at multiple locations as assigned.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen and background check.
• Must not be a registered sex offender.
• Must be able to read, write and understand English.
• Must have basic computer skills including Word, Excel, Email, Yardi and basic file management.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and operate mechanical equipment.
• Must be able to climb stairs several times a day.
• Valid driver's license preferred. If required to drive, you must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial driver training within 60 days of being an approved driver and continued recertification training.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern
• Must adhere to agency's nondiscrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide training and support to new and existing staff as needed.
• Perform a variety of janitorial tasks to maintain the exterior of multi-family and residential buildings, attached parking lots, play structures and surrounding grounds to maintain and enhance curb appeal and safety.
• Maintain a comfortable, safe and sanitary environment for tenants and staff.
• Perform preventative pest control treatments of vacant turnover units.
• Maintain common area flooring including but not limited to scrubbing, stripping, mopping, waxing, and carpet cleaning.
• Assist Community Manager with unit move in condition reports and unit move out condition reports.
• Have the ability to assist Community Manager with entering work orders into Yardi including but not limited to maintenance requests and make ready.
• Have the ability to identify pests such as roaches, ants, bed bugs and rodents.
• Perform follow-up cleaning after pest control treatments, including vacuuming of pests and disposal of bed bug infested property.
• Assist Community Manager with full building unit by unit inspections.
• Perform minor upkeep, room inventory, and vacant room preparation tasks.
• Perform routine floor and upholstery care, including stripping and waxing as needed.
• Use hand tools, power tools and special industrial cleaning equipment.
• Use residential and commercial cleaning chemicals.
• Perform tasks including but not limited to: cleaning and straightening of all common areas of the building, including cleaning windows, floors, countertops, appliances and fixtures.
• Garbage removal and recycling.
• Responsible for the ordering of cleaning supplies, supply inventory and tracking.
• Responsible for keeping Supervisor informed of supply and equipment needs. Report hazardous or emergency conditions to Supervisor.
• Conduct periodic inspections of common areas.
• Assist On-Site Manager with customers' key responsibilities.
• Greet and answer queries from residents and building visitors and provide information and updates to staff.
• Assist with the delivery of legal notices and other documents as needed.
• Coordinate access for contractors and vendors to perform preventative maintenance and repairs.
• Maintain daily shift logs, update building rosters, and other reports.
• Monitor security cameras as assigned.
• Collect random and required observed urinalysis as assigned by the On-Site Manager, Portfolio Manager or Case Management Staff.
• Update lobby area with appropriate health and social services related information.
• Inventory, label and store tenant property.
• Adhere to safety policies and procedures.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Perform other duties as assigned.

SKILLS AND ABILITIES

• Knowledge of standard method of cleaning practices and equipment used in janitorial services.
• Knowledge of and experience in light maintenance and repair.
• Ability to effectively and courteously communicate and interact successfully with a wide variety of people, including tenants, clients, co-workers, corrections personnel, police, merchants, the public, and supervisor on the telephone or in person.
• Ability to manage time and meet deadlines.
• Ability to communicate clearly and concisely both verbally and in writing and to understand and to follow verbal and written instructions.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Ability to learn, train and apply training instruction to other employees as needed.
• Ability to de-ice common areas in the event of inclement weather.
• Ability to work independently or as a team member and to establish priorities with minimal supervision.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Ability to use computers for basic functions, or ability to be trained in their use.
• Ability to work and maintain professional composure in an environment where people may exhibit behaviors that are hostile, abusive, or combative.
• Professional maintenance of appropriate boundaries.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Sufficient manual dexterity and physical ability to perform assigned cleaning and maintenance tasks and to pull, lift and move heavy objects, cartons or equipment.
• Knowledge of applying applicable safety policies and procedures, including Material Safety Data Sheets (MDS). The ability to apply workplace and job-site safety standards.
• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.

BENEFITS: Central City Concern offers an incredible benefits package to our Regular/FT employees

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
• 11 paid Holidays PLUS 2 Personal Holidays to be used at the employee's discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Excellent relocation package for those roles that qualify.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.