Student Orientation Leader 2025

Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.

The Orientation and Family Program department is currently seeking Student Orientation Leaders (OL) to join their team of professionals. This is a non-customer facing position. Duties to include:

The following is a summary of the expectations of Orientation Leaders. As role models and leaders at FIU, OLs will:

1. Assist New Students and Families
   1. Welcome new students and their families to FIU and assist them with check-in
   2. Develop a rapport with new students and their families, especially with those in your small groups
   3. Help new students assimilate, feel welcome, and get involved in the FIU community
   4. Be available and willing to answer questions of students and families throughout each program
   5. Prepare and conduct well-organized and thorough small group meetings and/or campus tours for new students and families
   6. Serve as an academic and social role model at all times
   7. Maintain contact with incoming students after orientation and provide support throughout their transition processes.
   8. Living in residence hall but not performing the work of Housing Residential Experience (HRE).
2. Educational Duties
   1. Communicate information to students about academic resources and student activities/services available at FIU
   2. Educate students about their responsibilities at FIU by explaining university policies and procedures
   3. Share the privileges and responsibilities that come with being part of the FIU community and the role each of our new students plays in contributing to a safe and inclusive university environment
   4. Share relevant information and deadlines in order to ease students transitions into FIU
3. Administrative Responsibilities
   1. Attend and be punctual to all training meetings and Orientation events
   2. Fully participate with a positive attitude in all assigned duties of orientation and take initiative with unanticipated tasks or problems
   3. Complete all tasks as requested by the office staff to ensure the program proceeds smoothly
   4. Set up all orientation materials prior to the start of each program
   5. Maintain regular communication with supervisors and discuss with them situations that warrant their attention or action
   6. Assist all presenters at scheduled programs, meetings, and sessions throughout Orientation
   7. Be supportive and inclusive of all staff members in the Orientation and Family Programs office
   8. Respond appropriately to feedback and evaluations
   9. Remain flexible at all times to help calmly manage unexpected changes

• Be currently enrolled as a degree-seeking student at FIU
• Maintain half-time status by taking at least 6 credit hours in both Spring 2023 and Fall 2023 semesters
• Possess and maintain minimum FIU cumulative and semester GPA of 2.5
• Be in good conduct standing or restricted good conduct standing with the University under Regulations FIU-2501 and FIU-105 at the time of application
• Satisfy requirements of a Level 2 Background Check (includes fingerprinting and criminal background)
• Meet all other eligibility requirements for employment, as stipulated by FIU, including having a government-issued ID and a Social Security Number/Card in hand or the ability to secure one (international students should confirm with International Student and Scholar Services their ability to work before applying)
• Reliability and your commitment during scheduled orientation dates
• Prior completion of FIU Service Excellence training or completion within first 30 days
• Basic levels of Microsoft Office and Microsoft Excel
• Customer Service Knowledge
• Ability to work in a team setting
• Ability to take direction and work independently as needed

Student Assistant

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon graduating, student employment must end.

• Orientation dates: April 22, 2025 - December 19, 2025
• Select training/event dates: March 14, 2025 - August 29, 2025
  • For specific mandatory dates please visit go.fiu.edu/2025OLdates
• Up to 20 hours a week

$13.00/Hour

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.