New

Field Service Engineer - Iowa City, IA

CQuence Health/Cassling

life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)

United States, Iowa, Iowa City

Jan 17, 2025

Field Service Engineer - Cassling

Successful candidates must reside in Iowa City, IA or the surrounding area.

Position Overview

Field Service Engineers (FSEs) are the heart of our organization. As an FSE, you are responsible for visiting hospitals, health systems and other healthcare partners throughout your service territory. You'll develop relationships with providers who live in and work to serve your nearby communities, using your systems expertise to achieve a level of trust that's unmatched in the industry.

As an OEM specialist, you'll install, maintain and repair Siemens Healthineers imaging systems, with the opportunity to also work on select third-party equipment. Your first year will be spent learning the intricacies of the systems you'll service from a senior engineer. You'll also be coached in and become an expert in "the Cassling way," which emphasizes personalized service, record response times and a willingness to go the extra mile for our customers and partners.

Here are the details:

Primary Duties & Responsibilities

Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems
Perform periodic maintenance inspections per manufacturers' specifications
Perform initial calibration and certification of newly installed systems
Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement
Coordinate with service and sales management to anticipate future service needs.
Maintain parts inventory according to policy
Travel in a company-provided vehicle to health facilities throughout your territory (driver's license and Fleet Policy adherence required)
Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport)
Work on call at set intervals in anticipation of system downtime during non-business hours
Perform other duties and responsibilities as assigned or required by manager

Why Join Our Team?

Competitive salary that's among the best in your local field
Health, dental and vision insurance
Paid Time Off (PTO) accrues immediately, with no waiting period
Pre-tax and Roth 401(k) plans with company match so you can invest in your family's futures
Company-provided car and cellphone
10 weeks of Paid Parental Leave for mothers and fathers, including adoptions and fostering
Company-paid life insurance for you and your dependents, with additional voluntary coverages available
Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses
Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness
Company-paid disability insurance
Tuition reimbursement to pursue your education goals
Nine paid holidays
Volunteer Time Off (VTO) so you can support non-profits you're passionate about
Comprehensive wellness program and incentives
Referral bonuses
Mentorship program to encourage your growth and development

What We're Looking for in a Candidate

Minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent work experience.
Medical imaging industry field service experience preferred but not required.

Proficient use of hand tools and performance of mechanical tasks
The ability to communicate technical information to non-technical audiences
Interpersonal skills.
Attention to detail.
Able to work in a relatively unstructured environment in which priorities constantly change.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in environments that include varying conditions, both indoors and outdoors.
Must be able to work with chemicals and high voltage equipment.
May come into contact with human body fluids or solids on equipment.
Required to travel and stay overnight as necessary.

Requirement	0-24%	25-49%	50-74%	75-100%
Sight				X
Hearing				X
Standing/Walking				X
Climbing (including ladders)/Stooping/Kneeling				X
Lifting (at least 80 lbs)/Pulling/Pushing				X
Fingering/Grasping				X
Sitting/Driving (including long distances)				X

About Cassling

Cassling strengthens community healthcare through customer-centric imaging and therapeutic technology, services and solutions. From critical access hospitals and diagnostic imaging centers to large health systems and IDNs, Cassling is committed to helping healthcare organizations improve access and outcomes, create efficiencies and lower costs.

Cassling serves as a partner and strategic advisor to healthcare organizations-helping them navigate the challenges of the fast-paced, ever-changing healthcare industry. Through our partnerships, including Siemens Healthineers, Cassling offers the best of both worlds-an unprecedented level of service and local support in combination with world-class imaging technology. Our goal is to impact 350 million patient lives by 2030.

Headquartered in Omaha, Nebraska, and founded in 1984, Cassling is proud to be a family-owned company and have Midwestern values and integrity at the heart of what we do. To learn more, visitwww.Cassling.com.

Cassling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Cassling also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email hr@cassling.com.