Dispatcher - Full Time - Varied Shifts - Center City

Thomas Jefferson University & Jefferson Health
United States, Pennsylvania, Philadelphia
111 South 11th Street (Show on map)
Jan 20, 2025
Job Details Job Description Knowledge, Skills, and Abilities Required Considerable knowledge of security, emergency management, and communications technologies supporting the Security Operational Centeras (SOC) operational activities Knowledge of law enforcement and fire/EMS terminology, radio communications protocols, and operational security techniques/procedures as they relate to dispatch activities Experience working under stressful conditions making critical decisions using sound judgment Must achieve National Incident Management Systems (NIMS) basic certifications in one year Experience using Motorola, VOIP, wireless radios, emergency alerting systems, social media, and other public safety and emergency management systems. Proficient in Microsoft Office applications. Minimum Education and Experience Requirements: Associates or Bacheloras Degree (Criminal Justice, Public Safety, or Homeland Security Studies) is preferred, but not required. High school diploma or GED required Previous experience as dispatch, communications specialist, or watch officer preferred Must complete APCO International basic dispatch and security operations center communications training certification in 90 days Knowledge, Skills, and Abilities Required Considerable knowledge of security, emergency management, and communications technologies supporting the Security Operational Centeras (SOC) operational activities Knowledge of law enforcement and fire/EMS terminology, radio communications protocols, and operational security techniques/procedures as they relate to dispatch activities Experience working under stressful conditions making critical decisions using sound judgment Must achieve National Incident Management Systems (NIMS) basic certifications in one year Experience using Motorola, VOIP, wireless radios, emergency alerting systems, social media, and other public safety and emergency management systems. Proficient in Microsoft Office applications. Minimum Education and Experience Requirements: Associates or Bacheloras Degree (Criminal Justice, Public Safety, or Homeland Security Studies) is preferred, but not required. High school diploma or GED required Previous experience as dispatch, communications specialist, or watch officer preferred Must complete APCO International basic dispatch and security operations center communications training certification in 90 days Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 111 S 11th Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.