Senior System Administrator

Pay Rate:

The annual base salary range for this position TBD. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.

Position Location: 100% Remote

Telework/Work-from-Home Authorized: Yes

About the Role: We are seeking an experienced Senior Systems Administrator with a strong background in designing, configuring, managing and supporting the RSA Archer platform. The ideal candidate will be responsible for planning, developing, installing, configuring, maintaining, supporting, and optimizing the RSA system implementation, as well as gather customer requirements, design custom customer workflows/integrations to meet requirements, and implementing, integrating, maintaining, updating, and sustaining all workflows hosted on the RSA platform for multiple customers. This role requires a highly motivated individual who can ensure the stability, security, and performance of the Archer system while providing technical oversight and guidance to stakeholders.

Additional Responsibilities Include, but are not Limited To:

• Analyze and resolve end user software program and connectivity issues.
• Provide end user training.
• Create and maintain cohesive and concise technical documentation for the system itself as well as for each individual customer workflow and as requested otherwise for PMO purposes.
• Recommend technology direction to align with business vision.
• Provide both local and remote maintenance support to various operational systems deployed at more than one location. This support includes general maintenance, upgrades, and new installs of servers and applications.
• Apply advanced technical knowledge of application networking, including load balancing applications, and ensuring fault tolerance.
• Perform vulnerability management.
• Coordinate and perform various types of system administration functions and support to include (but not limited to) providing all system administration support functions for the Technical Support Services team
• Install, configure, and maintain Archer software products.
• Identify and perform data migration efforts and/or interface requirements.
• Perform system deployment and adherence to lifecycle management policies and procedures, including (but not limited to) support for software / technology refresh activities.
• Install GFE, apply patches, manage file systems, monitor performance and troubleshoot alerts from monitoring tools as required.
• Provide support for necessary interfaces to embedded systems such as data extraction and data insertion.
• Conduct application regulatory change reviews to ensure compliance with regulatory changes.
• Perform system failure analysis and recovery to ensure the consistency and integrity of file systems.
• Maintain security postures as designated by the assigned Information System Security Manager (ISSM).
• Provide, test, implement, and validate system security patching, software updates, service patches, upgrades, and configuration/policy changes while adhering to the Configuration Management (CM) process to ensure full compliance with DoD Information Assurance (IA) Directives, Federal IA policies/regulations, internal IA protocols, and JTF-GNO directives or Tasking's as well as security implementation/compliance requirements (such as DISA Security Technical Information Guides (STIGs), Gold Disk, vulnerability Scans, etc.).
• Configure and maintain system backups to conform to IA controls requirements.
• Maintain the integrity of the system and provide audit trails / transaction logging.
• Perform system / application diagnostics through the use of GFE to ensure availability and/or provide notification of problems to administrators.
• Perform additional system administration support services as identified within the scope of services.
• Install GFE, apply patches, manage file systems, monitor performance and troubleshoot alerts from monitoring tools as required.
• Provide support for necessary interfaces to embedded systems such as data extraction and data insertion.
• Conduct application regulatory change reviews to ensure compliance with regulatory changes.
• Perform system failure analysis and recovery to ensure the consistency and integrity of file systems.
• Maintain security postures as designated by the assigned Information System Security Manager (ISSM).
• Provide, test, implement, and validate system security patching, software updates, service patches, upgrades, and configuration/policy changes while adhering to the DLA Configuration Management (CM) process to ensure full compliance with DoD Information Assurance (IA) Directives, Federal IA policies/regulations, internal DLA IA protocols, and JTF-GNO directives or Tasking's as well as security implementation/compliance requirements (such as DISA Security Technical Information Guides (STIGs), Gold Disk, vulnerability Scans, etc.).
• Configure and maintain system backups to conform to IA controls requirements.
• Maintain the integrity of the system and provide audit trails / transaction logging.
• Perform system / application diagnostics through the use of GFE to ensure availability and/or provide notification of problems to administrators.
• Perform additional system administration support services as identified within the scope of services.
• Perform other duties, as assigned.

Experience Requirements:

• Seven (7) years of progressive experience in the field of Information Processing, six (6) of which are specialized in numerous specialized Information Processing disciplines involving a range of hardware/software solutions, four (4) of which are concentrated, hands-on experience in installing, configuring, maintaining, and resolving issues with various software.
• Five (5) years of proven hands-on experience in systems administration with a focus on Archer.
• Five (5) years of proven hands-on experience in systems integrations with a focus on Archer integrations desired.

Certificate, License, and Registration Requirements:

• Sensitivity Level: IT-I - Critical Sensitive Clearance: Secret
• IA Level: IAT II
• Computing Environment: MCSA 2003, MCSE 2003, M2003 NET 4, M2008 NET 7, MCITP SA, MCITP EA, CSA:WS2012, MCSE:WS2012, MCSA:WS2008, MCSM:DS, M2012 NET, MCM: Windows Server 2008: Directory, MCA: MS Windows Server Directory, CCAA, GCWN M

Other Required Skills & Abilities:

• Must possess current RSA Archer Administrator certification.
• Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
• Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.

Security Clearance Requirements: Must possess IT-I Critical Sensitive or equivalent security clearance at time of proposal submission.

Secret Clearance

US Citizenship Requirements:

This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

• Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.
• Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.
• Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.

• Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
• Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.
• Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.

This position is currently accepting applications.