QA Technician - Retail

S&D Coffee
United States, North Carolina, Concord
300 Concord Parkway South (Show on map)
Jan 07, 2025
We are currently seeking a Quality Assurance Technician for our QA Deprtament. Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change Document results of quality checks Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results Determine disposition of returned goods Receive and analyze certain customer complaints Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis Log blend change samples and quality issues for ISO purposes Ensure physical blend "target" samples are properly maintained and updated Perform general daily housekeeping in work area to maintain a quality/safe working environment Collect, organize and set up product samples for sensory cupping Computer Skills including Word, Excel, Outlook etc. Excellent oral and written communication skills Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc. Able to lift 50 lbs Proven reliability and responsibility Equal Opportunity Employer / Vets / Disabled