Associate, Account Management

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate, Account Management to join our Growth and Strategy organization.

Responsibilities:

• Collaborate with account management onshore and offshore resources to ensure efficiency and information sharing; ensure business continuity of the account processes; participate in Account Management (AM) initiatives
• Identify and communicate potential operational issues/risks, escalate to the senior AM resource and assist with resolution as needed; exercise professional judgement and critical thinking skills, take opportunities to learn and adapt; demonstrate confidence and air of authority in day-to-day activities, and ability to manage tasks independently; tailor communications for the appropriate audience
• Execute activities related to the implementation and integration of client Vendor Management Systems (VMS) into account processes; leverage firm-approved technology, systems, tools, and innovations to assist with account reporting (such as pipeline, forecasting, engagement tracking); understand the operational implications of the client Master Services Agreement (MSA), statement of work (SOW) templates and rate card(s), including changes (such as amendments/new terms to MSA)
• Work with AM senior resource to standardize operational processes and implement enhancements. Assist with compliance with MSA requirements (GDPR, IPP, Web Controls); support responses to client requests, audits, and risk assessments; support responses to KPMG program reporting
• Perform activities related to new account team onboarding, onboarding collateral creation and collaboration platform maintenance (such as for new resources joining account); own account resource onboarding activities and invoicing lifecycle; support responses to member firm inquiries

Qualifications:

• Minimum three years of recent experience in one or more business related areas including financial and data analysis, project management, and business operations management
• Bachelor's degree in business administration, finance, or related field
• Profound critical thinking and issue resolution skills, with a drive to tackle complex challenges and offer effective solutions; deep understanding of different business functions and ability to engage, as needed; ability to assess end-to-end processes, identify gaps, propose solutions, and oversee implementation
• Effective time management skills and aptitude to effectively manage stakeholder expectations and delegate; excellent presentation skills with ability to summarize and analyze large data sets for leadership review
• Strong knowledge of Microsoft Office and data analysis/reporting in Excel is required; experience with collaboration platforms, Customer Relationship Databases and Vendor Management Systems is preferred
• Excellent communication, interpersonal, organizational, problem solving, and analytical skills; ability to manage concurrent projects, prioritize multiple tasks and apply proactive and creative approach leveraging firm tools and resources

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.