Casino Compliance Representative 1, PGCB

Are you looking for an exciting career opportunity in which you can exercise your technical skills and critical thinking abilities to create a safe and efficient gaming environment for patrons? The Pennsylvania Gaming Control Board (PGCB) is looking for a dedicated and ambitious individual to join our team as a Casino Compliance Representative 1. This is professional, administrative work in monitoring licensed gaming operations within the Commonwealth of Pennsylvania for compliance with laws, rules, regulations, policies, and procedures and approved internal controls to ensure the integrity of gaming. We are looking for someone who will be able to assist us in continuing to work on our mission to make responsible gambling our top priority!

As a Casino Compliance Representative 1, duties will involve observing, gathering, and analyzing information pertaining to gaming operations and activities. You will be responsible for preparing reports and communicating findings, conducting or aiding patron initiated self-exclusions, and referring or recommending administrative, legal, or criminal actions to other bureaus or offices within the PGCB, the Board, or Pennsylvania State Police (PSP).

Work includes interacting and networking with gaming industry personnel at all levels, gaming patrons, other PGCB personnel, and law enforcement entities. You will utilize diverse types of electronic and manual recording and information systems monitored or utilized by PGCB while conducting compliance related activities. Duties are performed with considerable independence and with general instruction of a supervisor, and reviewed through reports, conferences, and evaluation of outcomes for conformance with regulations and Bureau of Casino Compliance, Bureau of Gaming Operations, Office of Sports Wagering Operations, or PGCB's policies and procedures.

Work Schedule and Additional Information:

• Full-time employment, 40 hours/week.
• Work hours will vary Monday - Friday.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Associate's Degree in a criminal justice, accounting or gaming related field; or
• Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Two years of experience in incident report writing.

Legal Requirements:

• Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board.

How to Apply:

• Your application must include a resume.
• You must attach a resume to your application for review by the hiring manager. However, the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.