Employee Relations Consultant | HR and Ethics

Employee Relations Consultant | HR and Ethics

Are you passionate about fostering a positive workplace environment and resolving complex employee relations challenges? Join our team as an Employee Relations Consultant, where you will play a vital role in addressing employee concerns, conducting thorough investigations, and partnering with leaders to create an ethical, inclusive, and productive work culture.

What your day would be like:

You are responsible for:

• Investigate with Integrity: Lead and document comprehensive HR investigations, addressing concerns raised by employees, leaders, HR Business Partners (HRBPs), or the HR Service Team.
• Collaborate Strategically: Partner with HRBPs, business unit leadership, and Legal teams to ensure appropriate resolution and compliance throughout the investigation process.
• Policy Expertise: Interpret and contribute to the development and implementation of HR policies and procedures that align with organizational goals.
• Training & Education: Facilitate impactful training sessions on key Employee Relations topics to empower leaders and teams.
• Program Development: Assist in designing and executing Employee Relations programs that drive engagement, fairness, and alignment with HR and business strategies.
• Advisory Role: Build and maintain positive, consultative relationships with business leaders and HRBPs to identify and proactively address employee concerns.

• Expert Problem Solver: Proven ability to navigate complex employee relations issues and provide thoughtful, strategic solutions.
• Effective Communicator: Strong written and verbal communication skills, including the ability to convey sensitive information with tact and professionalism.
• Collaborative Partner: Experience working with cross-functional teams, including Legal and HR leadership, to achieve common goals.
• Policy Savvy: Deep understanding of HR policies, employment laws, and ethical practices.
• Training Facilitator: Skilled in delivering training programs that educate and empower employees and leaders.
• Empathetic & Objective: Ability to approach sensitive situations with empathy while maintaining impartiality and fairness.

If you're ready to leverage your employee relations expertise to build a thriving workplace culture, apply now and join a team dedicated to making a meaningful impact.

Employee Relations Consultant | HR and Ethics

• Bachelor's degree in Human Resources, Industrial Relations, Public Relations, Business or other job-related field from an accredited college or university
• PLUS five (5) years' experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions.
• In lieu of bachelor's degree, combination of college coursework and/or experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions equaling nine (9) years required.
• Excellent client management, consulting and business literacy skills.
• Ability to develop strong trusting relationships in order to gain support and achieve results.
• Experience coaching leaders and employees.
• Strong project management, communication and business writing skills.

Preferred Special Skills, Knowledge or Qualifications

• Current SPHR/PHR certification
• Demonstrated experience conducting employee relations investigations within a unionized environment
• Ability to interpret labor contract terms and conditions as applicable employee relations situations (specific IBEW experience a plus)

1) Responds to all first-level, non-third party Employee Relations issues received from employees, leaders, HRBPs, or the HR Service Team.

2) Conducts investigations and fact finding on Employee Relations issues including allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies. This includes gathering and analyzing evidence and timely resolution of problems through application of relevant laws/policies/past practices.

3) Interprets and applies understanding of corporate policy, employment law and other regulations to provide immediate advice, guidance or clarification for Employee Relations inquiries.

4) Provides consultation, guidance and coaching to leaders and HR Business Partners to address employee behavior and performance concerns, provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions.

5) Maintains required documentation within case management system including intake and investigative notes, supporting documents and final reports in a timely manner.

6) Supports Legal department in research, investigations for any external charges or cases.

7) Independently determines the most effective and efficient method of investigation for each individual case.

8) Independently conducts and documents interviews with complainants and witnesses to obtain information which would be considered admissible under generally accepted rules of evidence.

9) Performs out-of-office field investigations, as appropriate.

10) Provides regular updates to the client, HR partners, and Legal (as necessary) throughout the process

11) Uses customer insights and case trends to recommend and help develop or refine employee relations tools, resources and trainings or address systemic, procedural or leadership issues.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.