Inside & Digital Sales Representative

Location: Malvern area / West Coast Territories / Hours: 10:30am-7pm EST

Role Description

At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include:

- Our Colleagues Make the Difference

- Always Do the Right Thing

- Customer Obsessed

- Run It Like You Own It

- We Are One Zoetis

We are seeking a highly motivated individual for Associate Inside Sales Representative, U.S. Petcare Division. This is an exciting opportunity to perform at a high level while working with multiple teams throughout the Inside and Digital Sales Business Unit. The primary responsibility is to drive sales performance within the assigned geography by utilizing solution selling, territory management, leveraging Zoetis resources, maximizing organizational relationships, and pursuing professional development.

This position will require limited travel throughout the year to regional and national sales meetings.

Primary Responsibilities:

Sales Performance

• Meet and exceed overall sales objectives (quota) both overall and for key growth products within the assigned geography.
• Successfully launch new product and service offerings.
• Effectively balance a broad portfolio to ensure sales opportunities to achieve territory and business needs.
• Demonstrate success in other key sales metrics such as growth rates, improving the overall health of the business.

Solution Selling Skills, Technical Knowledge, and Customer Value Delivery

• Consistently demonstrate Solution Selling capabilities.
• Consistently build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise.
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
• Interact with customers following all Zoetis promotional guidelines.
• Use insight and consultative selling techniques to teach clients about their industry and offer unique perspectives on their business, which link to Zoetis solutions (become a trusted advisor).

Territory Management and Teamwork

• Meet and exceed department Key Performance Indicator(s) target(s) including measures for customer engagement and utilization of Zoetis tools and technologies to maximize Territory effectiveness.
• Develop and execute an annual Territory Business Plan that leverages industry insights, territory SWOT analysis, strategies, and tactics.
• Develop and implement SMART goals that incents balanced performance across the Zoetis portfolio, and utilizes key Zoetis resources, while delivering cross functional collaboration.
• Effectively use Zoetis resources (samples, educational materials, and events) to maximize ROI.
• Utilize our Customer Relationship Management system to identify account growth opportunities.
• Conduct quarterly business reviews with Inside and Digital Sales Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.
• Work with all Zoetis colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork.

Organizational Relationships

• Ability to work in a cross-functional team-based environments and through a variety of platforms (in-person and virtual).
• Align with and influence internal (Zoetis employees) and external (Zoetis customers) stakeholders.
• Adept at working in highly fluid, complex, and ever-changing environments.

Professional Development

• Successfully complete extensive product and industry Learning and Development curriculum developed and taught by Zoetis.
• Successfully complete an annual Individual Development Plan.
• Exhibit willingness to accept and incorporate feedback.

Education and Experience

• Undergraduate degree (BS/BA) preferred, Associate degree required
• Animal Health experience and knowledge of veterinary medicine preferred
• Accountable for results
• Success in previous roles including creatively finding opportunities or solving problems to drive sales performance.
• Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
• Adept at working in highly fluid, complex, and ever-changing environments.
• Uses analytics and insights to enhance decision-making and tactical execution.
• Follow-through and attention to detail.
• Ability to manage assigned expense budgets
• Strategic Selling Skills
• Customer focused
• Ability to articulate complex concepts in a succinct manor.
• Professional demeanor and presentation style.
• Highly focused and results oriented, able to identify and manage goals and priorities.
• Demonstrated ability to work independently and in a close team environment
• Exhibit willingness to accept and incorporate feedback

• Computer skills (MS Office, Outlook, and ability to learn Zoetis systems)

Location: Malvern area / West Coast Territories / Hours: 10:30am-7pm EST

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.