Data Center Engineer II

The Data Center Engineer plays a crucial role in server engineering, participating in the planning of maintenance and the development of strategies for various platforms. This role requires a good understanding of Windows Server, Red Hat Enterprise Linux, VMware, Active Directory, Cisco UCS, and intermediate IT troubleshooting.

Minimum Education
Bachelor's Degree Computer Science (Required)

Minimum Work Experience
5 years Hands-on systems engineering experience (Required)

Required Skills/Knowledge
Excellent written and oral communication skills

Required Licenses and Certifications
One or more of: MSCE, VMware VCP, AIX, Citrix, EMC (Preferred)

Functional Accountabilities
Systems Management

• Provide administration for multiple servers and hybrid cloud; ensure server availability.

• Perform network operating system and application software installation/upgrades.

• Configure server hardware and network communications; assist in the development of configuration standards.

• Monitor system performance and storage usage; document data backup procedures and provide systems performance and management statistics and reports.

• Management of system trend analysis and configuration.

System Integration/ Implementation

• Forecast and maintain server and storage capacities.

• Integrate hardware and operating systems software into existing network technologies.

• Assist with integration of various network operating system environments (Novell, AIX, OS400, VMS, NetWare, Windows NT).

• Implement client/server solutions to support various application's suites; support the implementation of applications into production.

• Participate in Installs, moves, adds and changes (IMAC).

• Observe and meet deadlines.

System/Project Planning

• Implement approved hardware and operating systems designs and configurations.

• Participate in Disaster Recovery design and planning.

• Assist in the creation of test plans and scripts for back-up and recovery solutions.

• Assist in the development of disk storage solutions.

• Performs hardware and network diagnosis.

• Capable of devising ways to accomplish a difficult purpose; ability to recognize a problem and construct an effective solution compatible with overall company operations.

Technical Proficiency

• Demonstrate understanding of standard networking protocols and NDS technology.

• Maintain professional expertise through continuing education at conferences, seminars, user group meetings & review of current literature.

• Pursue industry standard technical certifications.

• Provide technical support and consultation to IS staff.

IT Best Practices

• Actively participate in the Department's ITIL processes

• Participate in the Incident Management process; proactively work to resolve Incidents and meet service requests; document relevant data on requests and resolutions in agreed upon timeframe.

• Escalate incidents according to procedures; convert incidents to change requests as needed.

• Participate in the Change Control process; complete change tasks and update them with relevant information and status changes.