Associate Contract Manager Vendor Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Intake Management Activities:
  
  
  
  • Support the Vendor Contracting & Management team's Intake Process including:
  • Manage the intake and triage of contract/vendor support requests
  • Maintain accurate and complete tracking of requests from intake to completion via Smartsheets including possessing a working level knowledge of the status and next steps of each request
  • Develop and maintain various Smartsheets dashboards and reporting
  • Host and lead monthly request pipeline call with internal stakeholders to provide status/next steps
  • Monitor and maintain adherence to required timelines and SLAs
  
  
  
  
• Supplier Security and Risk Assessment Activities:
  
  
  
  • Represent the Vendor Contracting & Management team on all third-party supplier security risk assessment and remediation activities including:
  • Research, understand and analyze information security risks applicable to a supplier
  • Participate in discovery call with Optum Tech/Security risk teams
  • Coordinate required evidences and supporting documentation from the supplier
  • Communicate identified security gaps, provided recommendations, and document/monitor/track progress until resolution
  • Collaborate with internal stakeholders and management for any process deviations, delays or escalations
  
  
  
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of Project Management experience and/or intake management using project management tools
• 2+ years of experience using Smartsheet including developing datasheets, dashboards and reports
• 2+ years of Third Party / Supplier Risk Management experience
• 1+ years of experience with various compliance frameworks and regulations like HITRUST, ISO 27001, SOC 2 Type II, PCI DSS, NIST, Multi-Factor and Role Based Authentication, etc.
• Experience in highly matrixed organizations or large cross functional teams
• Demonstrated ability to develop effective relationships with team members, suppliers, and internal stakeholders
• Proven highly organized with ability to manage multiple priorities and effectively prioritize tasks
• Proven solid communication (listening, verbal, written) skills
• Proven solid presentation skills with the ability to facilitate working sessions with large, cross-functional teams

Preferred Qualifications:

• Formal Project Management training
• Experience/knowledge and understanding of Endpoint Protection, Network Security, Access Management, Vulnerability Management, Business Continuity, Risk Management, and Data Protection (e.g. Encryption)
• Experience working with contracts and/or clinical suppliers
• Healthcare experience including UHG, Optum, Medicare Advantage services

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.