Administrative Officer 2 CX

This position provides daily analytical and scheduling software management support for the Department of Obstetrics and Gynecology and Family and Community Medicine. This is a critical technical position within the departments. This position will manage Qgenda and Lightning Bolt software to ensure that faculty, fellows, residents and providers are accurately scheduled. Work closely with the Division Administrative Staff to implement SOPs related to time away, call and coverage for department activities. Work with clinic management and staff regarding space allocation ensuring the accuracy of clinic spacing and usage. Develop and input call schedules and wards schedules with faculty leaders.

Apply By Date: 12/6/2024 at 11:59 pm - Interviews and recruiting process may occur at any time

Minimum Qualifications

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

• Bachelor's degree in a related field and/or a combination of experience, education and/or training.
• Experience working with computer software programs including, but not limited to: Windows, MS Office Suite, SQL, scheduling software (Qgenda/Lightning Bolt) and other data sharing software.
• Experience maintaining multiple schedules and calendars of faculty and/or staff simultaneously.
• Experience resolving scheduling conflicts.
• Experience working with space allocation and creating template schedules.
• Experience working with all levels of an organization including faculty, staff, leadership and clinic staff.
• Strong analytical skills to analyze and interpret data, policies and procedures and understand impact on operations.
• Possess excellent communication skills to independently compose correspondence, content, summaries in a comprehensive, organized manner.
• Skill to maintain confidentiality, discretion and composure, use independent judgement, handles sensitive information and difficult situations.
• Skill to organize and prioritize workload responsibilities while maintaining and meeting deadlines.
• Skill to assess and solve problems through creative means.
• Collaborative skills to work effectively as part of a team and work cooperatively and effectively.
• Analytical skills to research and evaluate complex issues and problems and to develop effective recommendations and solutions.

Preferred Qualifications

• Knowledge of UCDH and SOM Policies and procedures related to cFTE, work RVUs/
  
  

Key Responsibilities

• 45% - Qgenda Scheduling Administrator
• 10% - Report Administration
• 45% - Lightning Bolt Scheduling ADministrator
  
  

Department Overview

The Department of Obstetrics and Gynecology is a School of Medicine academic/clinical department of approximately 40 faculty members, 11 Volunteer Clinical Professors, 4 Staff Physicians, 9 Fellows, 30 Residents and approximately 76 staff members. The Department of Family and Community Medicine is a School of Medicine academic/clinical department of approximately 19 faculty members, 30 Volunteer Clinical Professors, 8 Staff Physicians, 47 Residents and approximately 40 staff members. The departments are responsible for providing research, education and clinical service.

POSITION INFORMATION

• Salary or Pay Range: $29.16 - $48.97
• Salary Frequency: Hourly
• Salary Grade: 135
• UC Job Title: ADMIN OFCR 2 CX
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: M-F, 8-5 pm
• Location: Ellison Ambulatory Care Center (HSP098)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% remote
• This is not a H-1b Visa Opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere