Optical Administrator

VSP Global
United States, Virginia, Newport News
4500 Washington Avenue (Show on map)
Nov 22, 2024
The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fosters customer retention, and promotes outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and use of effective retail sales skills utilizing the Total Customer Experience Model. Develops professional business relationships with other Associates, Host and Doctor Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following: * Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements; * Recommends specific lenses, lens coatings and frames to suit customer needs; * Assists customers in the selection of frames and coordinates frames with optical measurements and prescription; * Conducts measurements of bridge and eye size, temple length, vertex distance, pupillary distance and optical centers using appropriate tools Ensures high quality through accurate measurements, correct pricing, and realistic delivery time quotes Maximize Managed Vision Care relationships and sales opportunities as measured by: * Effective plan administration and local service * Improvements in average transaction * Locally initiated plans Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys. Other duties as assigned by Optical Manager and other Associates. If Required by State: Applicable State licensure or certification by a nationally-recognized optician association as an optician Job Specifications Typically has the following skills and abilities: Ability to sell through use of sales skills and accountability for sales results Experience and results with a retail or customer service establishment Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships Success in store merchandising and attention to detail Minimum of 1-2 years of experience in related field Experience with personal computers preferred #LI-VENTURES Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, pleaseclick here. Salary Ranges: $12.39 - $26.03 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.