Manager, Cyber Portfolio and Product Operations

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

As a Manager at Capital One, you can achieve results you never thought possible by supporting and driving critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

As Manager, Portfolio and Product Operations in Capital One's Enterprise Cyber Security organization, we're looking for someone who is passionate about organizational delivery and effective Product Management at-scale, utilizing that knowledge to provide essential inputs to set strategy, prioritize, and streamline ways of working. Our portfolio consists of bold technology goals as we manage risk and protect our company. Our Portfolio and Product Operations team is critical to the selection, prioritization and control of our Cyber Security organization's programs and projects, in line with its strategic objectives and capacity to deliver. The goal is to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment.

What You'll Do:

• Employ your knowledge and expertise of Product Management, agile, and delivery best practices to help empower the Cyber Product Management organization to collectively, effectively and efficiently drive the most meaningful outcomes for the Cyber organization

• Manage Cyber Product Management meetings to drive key outcomes

• Coordinate cross-desk activities for Product Management across Cyber

• Lead the creation of, monitoring, and reporting of the Product Management Roadmap

• Engage with Service Areas and Towers to obtain information necessary to optimizing Cyber Product Management

• Perform outreach to other lines of business' product delivery teams and serve as key liaison and collaborator to Capital One's Enterprise Product and Experience (EPX) team

• Coordinate and support Cyber Demo Days, providing a forum to showcase products, progress, and ideas

• Support and drive maturation of our Portfolio and Product Operations team through effective implementation of the three pillars of Product Operations

• Support Portfolio and Product Operations initiatives, cultivating a culture of delivery excellence, including providing templates, governance processes, dashboards & reporting, training, etc.

• Identify ways to improve and streamline business processes

• Forge relationships with key stakeholders to ensure delivery of commitments

• Communicate effectively and succinctly with key stakeholders to drive improvements

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience in program, project, or process management

• At least 3 years of experience as a Scrum Master or Release Train Engineer

Preferred Qualifications:

• Bachelor's Degree

• 3+ years of experience working in agile, lean, or SAFe environments

• 3+ years of experience with Google sheets, JIRA, Tableau, and Confluence

• 3+ years of experience with complex stakeholder management

• 2+ years of Cyber or Technology experience

• 2+ years of experience in Technical Product Management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).