Collections Representative

Waste Connections has an immediate opening for aCollections Representativebased inDenver, CO. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.

This is a full-time, Monday-Friday 8:00am -5:00pm position with competitive pay, excellent benefits and the potential for a quarterly collection bonus.

PAY:

• The salary range for this role is $21-$25 per hour based on experience.

WHY YOU NEED TO JOIN US:

• CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.

• INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Making outbound calls and sending emails daily on delinquent accounts
• Managing automated calls and emails
• Working closely with various departments to reach monthly collection goals
• Handle difficult customers and escalated calls
• Work closely with Credit Supervisor in utilizing our 3rd party collection agency
• Maintain accurate notes in customer accounts
• Provide assistance with on line payments
• Provide customers recap of accounts for billing disputes
• Reporting results to management and escalating problem accounts

REQUIREMENTS:

• Minimum of 1 year of credit and collections experience highly preferred.
• Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
• Strong computer skills to include Microsoft Excel and Word experience.
• Strong verbal and written communication skills.
• Ability to speak a second language is a plus!

Apply today and Connect with Your Future!

To be considered for any of our current openings you must complete an application athttps://careers.wasteconnections.com/. Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.